Ecommerce specialist (mercado libre)
At a glance
Mid-level Ecommerce Marketing role at ZF. Guadalajara.
Pay not stated Ecommerce Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Improve customer marketplace operations by managing prices, listings, account health, and commercial issues
- Prepare new products for launch with accurate details, digital materials, prices, and available SKUs
- Win and onboard new customers while growing opportunities inside current marketplace accounts
- Track GMV, sales results, forecasts, and channel movement to surface risks and growth opportunities
- Plan promotions, manage inventory-related discrepancies, and reduce slow or excess stock
What you bring
- At least five years in ecommerce, online marketplaces, or digital sales, plus a bachelor's degree
- Full professional fluency in both English and Spanish
- Hands-on Mercado Libre experience covering listings, advertising, seller reputation, catalogs, and marketplace tools
- Advanced skill with sales analysis, KPI dashboards, business metrics, and data-led growth planning
- Customer account management experience, including advising, influencing, and expanding marketplace accounts
Who this fits
You’ll suit a customer-facing ecommerce role that combines account management with hands-on Mercado Libre operations and performance analysis. The position is based in Guadalajara or CDMX, and bilingual English-Spanish communication is required. Experience in Mexico’s automotive aftermarket, Mercado Envíos or Full, logistics, inventory, Amazon México, Walmart, or Liverpool would strengthen your fit.
From the employer
Req ID 91446 | Guadalajara, Mexico, ZF Services, S.A. de C.V.
Job Description
About the team:
ZF is a global leader in driveline and chassis technology. Our Aftermarket Division ensures that ZF's products reach customers efficiently across every channel, including the fast-growing world of online marketplaces. As eCommerce reshapes how spare parts are discovered, listed, and sold in Mexico, we partner closely with our customers to strengthen their marketplace presence, optimize listings, and grow sales on platforms like Mercado Libre. This is a focused, customer-facing role that combines deep eCommerce know-how with hands-on account support.
We are looking to hire an eCommerce Specialist for our Aftermarket Division. This position can be located at Guadalajara or CDMX offices.
What you can look forward to as eCommerce Specialist:
- Support and optimize customers’ eCommerce marketplace operations, including pricing, product listings, and account health management.
- Facilitate new product launches (NPI) by ensuring accurate product information, digital assets, pricing, and SKU availability.
- Build and maintain strong customer relationships through ongoing commercial support and issue resolution, Account Management expeirence is needed.
- Identify, prospect, and onboard new customers while expanding business opportunities within existing accounts.
- Coordinate with internal teams to address inventory, availability, cancellations, and service-related challenges.
- Monitor sales performance, GMV, forecasts, and channel trends to identify growth opportunities and risks.
- Develop and execute promotional campaigns to drive sales and reduce slow-moving or excess inventory.
- Manage pricing, discounts, returns, credit notes, and resolve inventory and data discrepancies between company records and customer listings.
Your pfofile as eCommerce Specialist:
- 5+ years of experience in eCommerce, online marketplaces, or digital sales environments, with a Bachelor's degree and full bilingual proficiency (English/Spanish).
- Hands-on expertise managing Mercado Libre, including product listings, advertising campaigns, seller reputation, catalog management, and marketplace-specific tools.
- Strong knowledge of eCommerce best practices, including listing optimization, marketplace SEO, conversion rate optimization (CRO), catalog structure, and sponsored advertising.
- Advanced ability to analyze sales and marketplace performance data, build KPI dashboards, monitor business metrics, and translate insights into actionable growth strategies.
- Experience driving sales growth, account performance, and marketplace expansion through data-driven decision making.
- Proven capability to present findings, performance analyses, and recommendations to stakeholders through clear, concise business summaries.
- Solid understanding of customer-facing account management, with the ability to advise, influence, and grow marketplace accounts while maintaining a strong eCommerce focus.
- Highly desirable experience in the Mexican automotive aftermarket eCommerce sector, including Mercado Envíos/Fulfillment (Full), logistics, inventory management, and additional marketplaces such as Amazon México, Walmart, and Liverpool.
Why to choose ZF at Guadalajara or CDMX?
- Benefits above the law
Be part of our ZF team as Ecommerce specialist (mercado libre) and apply now!
Contact
Monica Chavez Sanchez
+52 722 276 9817
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