Business Growth Specialist

Xero xero.com Open · verified Sep 10, 2026

Hybrid Sydney Hawthorn Full-time Mid-level Growth Marketing

Mid-level Growth Marketing role at Xero. Sydney · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run outbound campaigns for assigned small-business accounts to drive adoption
Present Stripe and GoCardless payment and financial integrations to existing customers
Work curated account lists from data science teams through conversion pipelines
Use structured sales methods to monitor activity and meet targets
Keep Salesforce records current and share insights that improve messaging and conversion

What you bring

Bring sales, customer success or business development experience with active outbound prospecting
Sustain consistent activity and target performance in a fast-moving environment
Use consultative communication to uncover needs and explain product value clearly
Manage pipelines and conversion metrics in CRM systems such as Salesforce
Work independently on sales activity while sharing best practices with your team

Who this fits

This role suits you if you enjoy proactive outreach, pipeline ownership and helping small businesses adopt financial tools. You will work with Marketing, Data Science and Customer Success teams. The role is based in Melbourne or Sydney and follows a hybrid work pattern.

From the employer

The role & it's impact:

In this role you will drive measurable growth by creating new revenue streams across small and medium business accounts. Through high-volume outreach, you will introduce key product integrations to existing customers, helping them streamline their operations and unlock platform value.

By connecting clients to advanced financial tools, you will increase product penetration while delivering strong commercial outcomes. Your proactive efforts will directly support our customer success strategy while helping small businesses thrive with Xero.

The team & how they connect:

You will join a focused team dedicated to expanding small business adoption across the country. The team works closely alongside Marketing, Data Science, and the wider Customer Success team to turn customer insights into effective outbound campaigns. Together, they combine data-driven curated targets with high-energy engagement to expand our ecosystem footprint.

Initially, the role will focus on:

Executing high-volume outbound campaigns to engage assigned small business accounts.
Promoting integrated payment and financial solutions including Stripe and GoCardless.
Managing conversion pipelines using curated account lists provided by data science teams.
Applying structured sales methodologies to track metrics and achieve target goals.
Maintain Salesforce records and provide insights to optimise messaging and conversions

Where and how you can work:

This role is based in either Melbourne or Sydney. Xero supports flexible working environments with modern office spaces designed for collaboration and connection. You will enjoy a hybrid work pattern, balancing focused work from home with regular collaborative boost days in the office to connect with the team around you.

Here are some of the things we are looking for:

Direct experience in sales, customer success or business development roles with a focus on active outbound prospecting and building pipelines.
Comfort operating in a fast-paced environment while meeting consistent activity and target metrics.
Strong consultative communication skills to uncover customer needs and explain product benefits clearly.
Proven track record of pipeline management and tracking conversion metrics in CRM systems like Salesforce.
A self-motivated approach to sales activity combined with a collaborative mindset to share best practices with your team.

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!