SME Account Manager
At a glance
Mid-level Account Management role at Vodafone. Athens.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage new and existing business accounts through customer-site visits and responsive account support
- Find prospective SME customers by assessing local opportunities and competitor activity
- Explain Vodafone products and services clearly during meetings at client locations
- Match business customers with products and services based on their individual needs
- Track outcomes and share useful updates with the relevant Sales SPV
What you bring
- At least two years of B2B sales experience from a business sales channel
- A university degree, with a master's qualification considered an advantage
- Working English for both spoken and written communication, plus strong communication skills
- A driving licence, computer proficiency, and an understanding of technical or IT business solutions
Who this fits
You’ll suit a customer-facing B2B sales professional who is confident entering client sites, presenting services, and learning about new business offerings. The role is based in Athens, Greece and uses a hybrid mix of remote and office work, with an option to work from abroad. It calls for enthusiasm, customer focus, teamwork, and regular interaction with a Sales SPV.
From the employer
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Role purpose: The job holder will be responsible to attract Small and Medium Enterprise Customers by delivering high-standards account management and unmatched customer experience
Key accountabilities and decision ownership:
• Deliver high standards of general account management for new and existing business accounts on customer sites
• Develop a clear view on potential customer opportunities and competition in the area
• Confidently communicate the benefits of Vodafone products and services in customer sites
• Understand different customer profiles and demonstrate ability to match appropriate products and services to fit their needs
• Monitor results and provide relevant feedback to the respective Sales SPV
Who you are
Core competencies, knowledge and experience:
• Understanding of technical/IT business solutions
• Enthusiastic and passionate, with a strong customer orientation
• Interest to learn about the latest business services and products
• Team-player
• Proven experience gained within a business sales channel (must have minimum 2 years B2B sales experience)
• Confidence to enter client sites and present Vodafone services
Must have technical / professional qualifications:
• University degree (Master degree will be an asset)
• Fluent knowledge of English language (oral & written)
• Driving licence
• Computer literate
• Excellent communication skills, oral and written
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
- Award-winning work environment -certified #1 Top Employer in Greece
- Competitive pay, bonus & remuneration package
- Private Health & Medical Insurance
- Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
- Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
- Unlimited access to learning resources and trainings
- Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
- Remote work equipment to help you create a comfortable, ergonomic workspace at home
- Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
- Extra days off: Vodafone Day, Family Day, Volunteering Day
- Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
- Special employee offers and discounts
#Vodafonespirit #Togetherwecan
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
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