Analyst, eCommerce & Customer Marketing (Kroger)
At a glance
Mid-level Customer Marketing role at US Kraft Heinz. Cincinnati · full-time · $77,800–$97,300 base.
growthroles summary, based on the employer's posting.
What you'll do
- Coordinate Kroger campaign briefs, schedules and deliverables with internal teams and outside partners
- Track campaign calendars, budgets and plans, then check promotions, product details and creative before launch
- Watch live campaign execution, flag risks and suggest changes to improve results
- Prepare campaign recaps and performance updates, using results to recommend improvements for future programs
- Support business reviews and planning meetings, and improve team processes as needed
What you bring
- You have one to three years in customer marketing, eCommerce, sales support or another related field
- You can manage competing projects, work carefully across multiple data sources and communicate clearly with partners
- You can interpret performance data and turn it into practical recommendations
- You’re proficient with Excel, PowerPoint and other Microsoft Office applications
Who this fits
This mid-level analyst role suits someone who can coordinate campaigns across customer marketing, eCommerce, sales, brand and agency teams. The position is based in Cincinnati and centers on Kroger programs.
From the employer
Job Description
At Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, focused on delivering Superior Execution every day. The Analyst, eCommerce & Customer Marketing, Kroger plays a key role in supporting Kroger omnichannel marketing programs and helping drive execution across eCommerce, Customer Marketing, Sales, Brand, and agency partners. This position combines project management, campaign execution, reporting, and cross-functional collaboration to ensure programs are delivered accurately, efficiently, and on time.
Essential Functions & Responsibilities
- Support the planning and execution of Kroger eCommerce and Customer Marketing programs and campaigns.
- Coordinate campaign briefs, timelines, deliverables, and communications with internal and external partners.
- Partner with Customer Marketing, eCommerce, Sales, Brand, Retail Media, and agency teams to ensure successful campaign execution.
- Maintain campaign trackers, calendars, budgets, and other planning tools that support team operations.
- Review promotional details, product information, and creative assets to ensure accuracy and readiness for launch.
- Monitor campaign execution and proactively identify issues, risks, and opportunities for optimization.
- Develop campaign recap materials, performance reports, and business updates for stakeholders.
- Analyze program performance and provide recommendations to improve future activations.
- Support recurring customer and team routines, including business reviews, planning meetings, and cross-functional updates.
- Identify and implement process improvements that enhance team effectiveness and ways of working.
Expected Experience & Required Skills
- Strong organization and project management skills with the ability to manage multiple priorities simultaneously.
- Excellent written, verbal, and presentation communication skills.
- Strong attention to detail and ability to ensure accuracy across multiple data sources and deliverables.
- Demonstrated ability to collaborate effectively across cross-functional teams and external partners.
- Analytical mindset with the ability to translate data into actionable insights and recommendations.
- Ability to work independently, prioritize effectively, and thrive in a fast-paced environment.
- Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
- Experience supporting marketing, eCommerce, customer marketing, retail media, or sales organizations preferred.
- Familiarity with digital marketing, omnichannel marketing, or customer-specific activation planning is a plus.
Preferred Qualifications
- Bachelor's degree in Business, Marketing, Analytics, Communications, or a related field.
- 1-3 years of experience in customer marketing, eCommerce, sales support, shopper marketing, project management, or a related field.
- Interest in digital commerce, retail media, and customer marketing strategy.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$77,800.00 - $97,300.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Cincinnati SalesKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
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