Key Account Executive
Unilever Open · verified Sep 25, 2026 At a glance
Mid-level Account Executive role at Unilever. Mumbai HO · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Run daily operations for assigned eCommerce marketplace accounts and keep partner relationships strong
- Deliver sales targets by expanding assortment, improving availability, and increasing online visibility
- Execute marketplace promotions, coordinate banner placements and brand stores, and review campaign returns
- Analyze sales, traffic, conversion, market share, GMV, NSV, ROAS, inventory, and profitability metrics
- Coordinate with supply and service colleagues to keep products in stock
What you bring
- Experience managing eCommerce marketplace accounts and working directly with marketplace partners
- Ability to deliver sales goals through promotions, launches, assortment growth, and customer insights
- Capability to build performance reviews and extract actions from sales and campaign data
Who this fits
This role suits a mid-level account professional focused on online marketplace growth, customer operations, promotions, and performance analysis. You will work with marketing, supply, customer service, and external eCommerce partners. The position is based at Mumbai HO, India.
From the employer
ABOUT UNILEVER:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!
Job Purpose
The Key Account Executive (eCommerce) is responsible for driving business growth across online marketplace accounts by managing day-to-day customer operations, executing promotional plans, tracking sales performance, and ensuring excellent customer partnerships.
The role works closely with internal cross-functional teams and external eCommerce partners to deliver sales, market share, and profitability objectives
Key Responsibilities
Account Management
• Manage day-to-day operations of assigned eCommerce accounts.
• Build and maintain strong relationships with marketplace partners.
• Support Joint Business Planning (JBP) and customer growth initiatives.
• Coordinate account reviews and business performance discussions. Sales & Business Growth
• Deliver monthly, quarterly, and annual sales targets.
• Drive assortment expansion, product availability, and online visibility.
• Identify growth opportunities through category and customer insights
. • Support new product launches and promotional activations.
Promotions & Marketing Execution
• Execute promotional calendars across marketplace platforms
. • Coordinate banner placements, brand stores, and visibility activities.
• Work with marketing teams to ensure effective campaign deployment.
• Track campaign ROI and recommend optimization opportunities.
Data & Performance Analytics
• Analyze sales, traffic, conversion, and market share performance.
• Prepare regular business reviews and sales reports.
• Monitor key KPIs including GMV, NSV, ROAS, inventory availability, and profitability.
• Generate actionable insights to drive growth. Operations & Supply Chain Collaboration
• Partner with supply chain and customer service teams to ensure stock availability.
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