Software Relationship Manager
At a glance
Mid-level Account Management role at Tsys. Remote, United States of America · full-time.
In listing
growthroles summary, based on the employer's posting.
What you'll do
- Prospect among small and mid-sized merchants, restaurateurs, and businesses to create new sales opportunities
- Set appointments through personal networks and referral relationships, then meet owners in person or by phone
- Uncover business needs and demonstrate cloud-based Point of Sale solutions during scheduled presentations
- Upsell current clients on additional Heartland products and services while closing deals in a short sales cycle
- Keep Atlas records current with call notes, planned interactions, contact details, and related client information
What you bring
- You are at least eighteen and live in the area connected to the posted role location
- You can regularly travel short distances to client sites and spend at least seventy-five percent of your time in the field
- You bring strong prospecting, communication, presentation, networking, and cold-calling ability
- You have at least two years of relevant experience, with a high school diploma or GED preferred
Who this fits
This role suits an incentive-driven sales hunter who enjoys face-to-face conversations, works independently, and builds referral relationships. You will report to a District Manager, receive coaching from a Director, and attend weekly team and individual meetings. The position is remote but requires local client visits, short-distance travel, and substantial field time.
From the employer
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Heartland. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together.Job SummaryResponsible for prospecting and running Heartland Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Heartland products and services, and maintaining regular communication with the Point of Sale District Manager. Job DutiesYour role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Heartland Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities- Responsible for prospecting new clients.
- Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
- Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota.
- Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
- Attend weekly team meeting and weekly one-on-one with leader.
- Additional responsibilities may be assigned as needed.
- Excellent prospecting, communication, presentation, and networking skills
- Works well independently and as part of a team
- Incentive-driven sales “hunter”
- Professional demeanor and impeccable integrity
- High sense of urgency and innate sales talent
- Enjoys cold-calling and speaking with people face to face
- Knowledge of Restaurant and/or Retail industry is a plus
- 18 years of age or older
- This position requires regular short distance travel to visit client sites
- Live in area relative to job posting location
- Ability to be in the field, a minimum of 75% of the time
- High school diploma/GED
- At least two years of relevant experience
- Awareness
- Driven
- Resilient
- Respectful
- Committedness
- Base Salary: $50,000
- Residual Income: Keep earning from your hard work
- Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
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