Account Manager
Trendmicro Open · verified Sep 25, 2026 At a glance
Mid-level Account Management role at Trendmicro. Dubai · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find prospects and existing customers in Dubai, then increase adoption of Trend Micro technologies and services
- Build territory plans for each product and service while creating opportunities with CIOs and CISOs
- Coordinate with Pre-Sales, Marketing and Sales leadership on propositions for channel CEOs and their teams
- Maintain Salesforce account records for opportunity management, forecasting and account planning
- Guide customers from cybersecurity demos through post-implementation support and lead account reviews
What you bring
- At least six years of relevant sales work, preferably including several years in security
- A track record in commercial-sector account management, including end-customer and channel selling
- The ability to explain complex technology and business value clearly to senior executives
- Experience building relationships across technical, marketing and channel functions
Who this fits
This role suits a growth-minded account manager who can sell cybersecurity to CIOs, CISOs, channel leaders and senior customer contacts. You’ll work across technical, marketing and channel teams while managing the UAE territory from Dubai. Security frameworks such as Zero Trust, SASE, UEBA and XDR, plus platforms including SIEM and SOAR, are useful additions.
From the employer
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
POSITION OVERVIEW
The Account Manager (RAM) with [UAE/ Dubai] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company’s value proposition and services to customers.
PRIMARY RESPONSIBILITIES
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
Attain revenues goals per quarter allocation in line with BU goals
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
Communicate relevant information to stakeholders to facilitate decision making
Build and maintain client contacts and relationships by understanding client’s business and requirements
Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
Lead and support any client meetings/calls
Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP
SECONDARY RESPONSIBILITIES
Exposure to both End Customer Environments and Channels
Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise
Proven Account Management experience in commercial sector
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
Must have growth-oriented mindset and experience of working in the collaborative environment
Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level
Ability to network, create and build strong relationships senior executive relationships
Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language
EXPERIENCE
Minimum 6 years of relevant Sales Experience and preferably few years in Security Industry.
Account Management certification such as SPIN or TAS would be highly regarded.
Sales Based Certifications
Security Certification
TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
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