Account Manager
Trendmicro Open · verified Sep 28, 2026 At a glance
Mid-level Account Management role at Trendmicro. Abu Dhabi · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find prospects and existing customers in Abu Dhabi, then build demand for Trend Micro technologies and services
- Create account and product strategies that support territory growth and increased market share
- Work with pre-sales, marketing, sales leadership, and channel teams on customer value propositions
- Maintain Salesforce records for opportunity management, forecasting, and account planning
- Guide customer engagement from demonstrations through implementation support and account reviews
What you bring
- At least six years of relevant sales experience, preferably including time in the security industry
- Proven commercial account management experience with exposure to both end customers and channel selling
- Ability to explain complex technology solutions and business benefits clearly to senior executives
- Experience building relationships with CIOs, CISOs, channel leaders, and technology partners
- Security or sales certifications, with SPIN or TAS account management certification viewed favorably
Who this fits
You'll suit a relationship-led sales role serving customers and channels in Abu Dhabi. The work fits someone comfortable coordinating technical, marketing, sales, and partner stakeholders while engaging senior executives. Familiarity with cybersecurity frameworks, security platforms, cloud, digital transformation, and country regulations can strengthen your fit.
From the employer
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
POSITION OVERVIEW
The Account Manager (AM) with [UAE/ Abu Dhabi] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company’s value proposition and services to customers.
PRIMARY RESPONSIBILITIES
- Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
- Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
- Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
- Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
- Attain revenues goals per quarter allocation in line with BU goals
- Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
- Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
- Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
- Communicate relevant information to stakeholders to facilitate decision making
- Build and maintain client contacts and relationships by understanding client’s business and requirements
- Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
- Lead and support any client meetings/calls
- Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP
SECONDARY RESPONSIBILITIES
- Exposure to both End Customer Environments and Channels
- Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise
- Proven Account Management experience in commercial sector
- Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
- Must have growth-oriented mindset and experience of working in the collaborative environment
- Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level
- Ability to network, create and build strong relationships senior executive relationships
- Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language
EXPERIENCE
- Minimum 6 years of relevant Sales Experience and preferably few years in Security Industry.
- Account Management certification such as SPIN or TAS would be highly regarded.
- Sales Based Certifications
- Security Certification
TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
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