Brand Experience Specialist
At a glance
Mid-level Brand Marketing role at Tommy Gun's Original Barbershop. Remote, Canada · full-time · CA$55,000–CA$65,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Bring national campaigns into local shops through marketing activations that build guest engagement
- Work with shop teams to make visits memorable and coach them on the guest experience
- Help business owners build their local presence through community partnerships
- Keep the brand consistent across your region and share insights gathered in the field
- Coordinate with operations, education and marketing teams to improve in-shop experiences
What you bring
- At least three years in marketing, brand management or guest experience in retail, hospitality or franchising
- You have worked in a field or regional role combining creative marketing with in-person execution
- You hold a valid driver’s license and can travel to Ontario shops and assigned Canadian markets
Who this fits
This mid-level role suits a strong communicator who enjoys coaching teams, building relationships and delivering marketing in person. You’ll travel regionally to Ontario shops and to assigned markets in Canada.
From the employer
We’re looking for a Brand Experience Specialist who lives and breathes brand energy, community, and great experiences. In this hybrid marketing + guest experience role, you’ll take national campaigns and turn them into local moments that get people talking and coming back. If you love connecting with people, helping teams deliver amazing guest experiences, and seeing your marketing ideas come to life on the ground, this role’s for you.
Position: Brand Experience Specialist
Department: Marketing
Reports To: Local Marketing Manager
Location: Southern Ontario-based, Greater Toronto Area preferred
Position Type: Contracted Full-Time
Salary: $55,000–$65,000 per year
Purpose of the Role
The Brand Experience Specialist brings the Tommy Gun’s brand to life at the shop level, blending marketing strategy with unforgettable guest experiences. This role connects our national campaigns and local communities, ensuring every shop delivers the energy, confidence, and vibe that defines the Tommy Gun’s experience.
You’ll:
- Partner with shop teams to make every guest visit unforgettable.
- Plan and execute local marketing activations.
- Drive brand consistency across your region.
- Support business owners in growing their local presence.
You are:
- A natural connector and communicator.
- Obsessed with great service and killer branding.
- Ready to travel, lead, and create impact every day.
Qualifications
- 3+ years in marketing, brand management, or guest experience within retail, hospitality, or franchise environments.
- Strong communication and relationship-building skills.
- Experience in field or regional roles that blend creative marketing with on-site execution.
- Comfortable presenting, coaching, and influencing cross-functional teams.
- Passion for creating memorable guest experiences and a love for brand culture.
- Valid driver’s license and ability to travel regionally to Ontario shops.
- Willing to travel to assigned markets within Canada
Key responsibilities:
The Brand Experience Specialist activates national campaigns at the local level, drives brand consistency, and fuels guest engagement through community partnerships and in-shop coaching. They collaborate with operations, education, and marketing teams to elevate experiences, gather field insights, and ensure every shop delivers the signature Tommy Gun’s vibe.
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