Account Manager Transfer Agency
Theapexgroup Open · verified Oct 4, 2026 At a glance
Mid-level Account Management role at Theapexgroup. Dubai · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Screen investors and associated parties for AML, find beneficial owners, and identify politically exposed persons
- Keep investor registers current, track KYC review dates, and send communications by email, portal or system
- Handle subscriptions, redemptions, transfers and switches, verify wire details, and match receipts to bank funds
- Reconcile dealing and distribution cash, investigate discrepancies, and pursue missing or unsettled payments
- Prepare investor and fund-manager updates, and gather tax forms and identification details for FATCA/CRS
What you bring
- You have experience with investor due diligence, including AML checks and beneficial-owner identification
- You can handle investor dealing, cash matching, reconciliations, reporting and tax documentation
Who this fits
This role suits someone who can cover transfer agency work from investor screening through cash processing, reporting and tax records. The position is based in Dubai.
From the employer
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Job DescriptionOur Services:
Investor Due Diligence:
AML screening to ensure investor compliance with money laundering
All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|)
Collection and Identification of Beneficial Owners and Shareholders
Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)
PEP identification and Reporting
Registration and Static Data:
Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.
Distribute Investor Communications/ mailings via manual email, portal or system generated
Dealing & Cash:
Receive and Process Subscriptions, Redemptions, Transfers, and Switches
Approve bank information for wires
Match money received to money in the bank
Reconciliations:
Reconcile money movements related to subscriptions, redemptions, switches and distribution
Investigate reconciliation breaks
Chase for missing monies related to partial or unsettled payments
Ensure custodians/ distributors are all reconciled by the end of each month
Reporting:
Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)
Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption,
Capital Calls, Dividend distribution notices or any other communication requested by Board
of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream,
Allfunds and more
Family Office reporting: Updating FO investor accounts
Tax, FATCA/CRS:
Collection of relevant FATCA/CRS forms
TIN and GIIN verification
Tax declaration collection
Defining tax status of every investor in system
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
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