Account Executive, Commercial (EMEA)
At a glance
Mid-level Account Executive role at Temporal Technologies. Remote, United Kingdom · full-time · £76,000–£99,750 base.
growthroles summary, based on the employer's posting.
What you'll do
- Get newly signed commercial accounts set up on the platform, then find ways to increase usage and broaden adoption
- Own outcomes across a varied customer portfolio and build strong working relationships with customer champions
- Maintain regular customer activity, create pipeline, and deliver against quota
- Coordinate with product marketing on customer messaging, and build programs that turn customer ideas into production-ready use cases
- Select promising target accounts and work with startup and self-service teams to advance suitable new prospects
What you bring
- At least three years in sales, customer success, account management, or sales or business development
- You can learn technical topics and engage with customers working with databases, cloud, and infrastructure concepts
- You’re ready to independently run a customer portfolio, make decisions, and create processes when existing approaches fall short
Who this fits
This commercial account executive role suits someone who enjoys customer advocacy, relationship building, and working through technical topics. It is a remote role based in London.
From the employer
Role Summary
Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! Temporal is a remote first company.
We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!
We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.
What You'll Do
Activate and implement new logo accounts and get them up and running on the platform
Identify activation and expansion opportunities within your customer base
Be responsible for the success of a broad book of business
Create and grow relationships with our champions
Drive consistent activity, pipeline development and quota attainment
Partner with product marketing to deliver proper messaging and content to commercial Temporal Cloud customers
Design and execute programs to support the identification, design and productionization of new use cases with your customers
Identify ICP accounts and pursue the right opportunities in the right accounts to drive ARR growth
Work closely with our Start Up Program team and Self Sign Up team to ensure success for the right new logo prospects
What You'll Bring
Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges
3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development
A background and passion for advocating on behalf of your customers
A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes
An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
Team player and passion for collaboration
Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room
Prior exposure to database, cloud, and infrastructure technology is a plus
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
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