SALES OPS SUPPORT V
At a glance
Mid-level Revenue & Sales Operations role at TE Connectivity. _.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Allocate critical parts with sales, customers, supply chain, operations, SOP, project management and legal teams
- Check capacity commitments against customer quantities, then coordinate shipment and allocation plans
- Work with planning, manufacturing, operations and suppliers to resolve causes and recover delivery issues
- Set priorities for duplicate and replacement tooling projects with Tool and Die and Sales
- Track escalation reports and customer satisfaction, using gaps to guide improvement actions
What you bring
- A bachelor’s degree, preferably in business, supply chain or communications
- About three years in customer service, planning or business support within B2B manufacturing
- Hands-on experience with ERP and planning platforms such as SAP, Kinaxis, Xelus, JDA or Salesforce
- Working ability across Microsoft Office tools, including Excel, Access, Word, PowerPoint, Visio, OneNote and SharePoint
- Knowledge of lean supply-chain practices and the transportation industry
Who this fits
You’ll suit a mid-level operations professional who can coordinate customers, OEMs, suppliers and internal stakeholders around capacity, shortages and delivery. Strong communication, relationship management, business judgment and follow-through are central to the role. The position is based in Morocco and favors someone familiar with B2B manufacturing environments.
From the employer
Responsibilities
- Allocation of critical parts with Sales Customers Supply Chain Operations SOP PM and Legal
- Allocation aligned with cost reduction targets
- Review commitments based on capacity to ensure delivery of customer quantities
- Ensure clear shipment and allocation plans with Planning and Manufacturing
- Collaborate with Operations and Suppliers on root causes and recovery actions
- Align with Supply Chain on manufacturing outputs
- Set project priorities for duplication and replacement tools with Tool and Die and Sales
- Review performance gaps and support improvements
- Monitor escalation reports daily to anticipate shortages
- Coordinate regularly with SOP Tool and Die and Supply Chain
- Review customer satisfaction monthly and drive improvement actions
- Communicate with customers and OEMs
- Qualifications
- Experience with ERP and planning systems SAP Kinaxis Xelus JDA Salesforce
- Proficient in Microsoft Office Excel Access Word PowerPoint Visio OneNote SharePoint Office 365
- Strong communication and relationship skills
- Experience in innovation and turning insights into actions
- Good stakeholder management and collaboration skills
- Strong business understanding of transportation industry
- Knowledge of lean processes in supply chain and continuous impr
Job Overview
TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives.What your background should look like:
Educational Required ,Desired:
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Bachelor’s degree requires. Business, Supply Chain, Communications preferred.
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Approximately 3 years of experience in Customer Service, Planning, Business Support, or a similar role within a B2B manufacturing environment.
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APICS Certification desired.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, TeamworkNot this one either?
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