Military Account Manager
Mid-level Account Management role at SupplyCore. Remote, United States · full-time · $76,000–$100,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll create sales opportunities by learning military and federal end-user needs and matching them to available offerings
- You'll secure Dealer of Record arrangements with supply partners and negotiate margins that work for all parties
- You'll grow the account base through customer research, new military networks, and lead follow-up from campaigns and inquiries
- You'll keep CRM records thorough while coordinating internal teams to resolve issues and protect customer satisfaction
- You'll travel to military bases, trade shows, industry events, and conferences to build relationships and source opportunities
What you bring
- At least four years of military service and established military relationships
- A driver's license and readiness to travel by land and air
- Strong communication, presentation, negotiation, research, and relationship-building skills
- A self-directed, accountable, and organized approach to managing multiple deadline-driven projects
- Working ability with Salesforce CRM and Microsoft Office tools
Who this fits
You’ll suit a proactive relationship builder who wants to support every military branch and can work with internal departments and suppliers. The job is remote within the United States but involves extensive travel, including approximately 50% of the time at military bases, trade shows, industry events, and conferences. A driver’s license and willingness to travel by land and air are required.
From the employer
About SupplyCore:
SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere.
Job Summary:
As a Military Account Manager, you will be responsible for driving sales and revenue growth by prospecting, building, and successfully maintaining and expanding strong military customer relationships. You will provide exceptional customer service while identifying sales opportunities through our variety of program offerings. You will coordinate heavily with the internal teams and supply chain, establishing Dealer of Record opportunities and maintain accurate and detailed data on customers’ needs and opportunities.
Requirements
Key Deliverables and Responsibilities:
- Generate sales opportunities by proactively working with the Military and/or Federal customer end-users to understand their needs and objectives while strategically aligning our solutions to meet those needs.
- Establish Dealer of Record relationship with supply chain partners and negotiate best possible margin.
- Expand customer base by researching and identifying opportunities of existing customers and uncovering and developing new customer relationships and networks throughout the military sector. Conduct follow-up on leads generated via marketing campaigns and internet inquiries.
- Collaborate internally across all supporting resources and teams to ensure customer satisfaction, swiftly address any concerns or issues, and provide feedback on areas of opportunity.
- Maintain detailed documentation within the CRM (Customer Relationship Management) software on customer activities (needs, priorities, opportunities, constraints, etc.).
- Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling to military bases, attending trade shows, industry events and conferences to expand networks and foster relationships to generate leads for new opportunities.
Qualifications & Skills:
- Higher education preferred.
- Minimum of 4 years of military service. Knowledge of military and government bid process and procurement helpful. Driver’s license required.
- Must be able to leverage years of existing military relationships to build and drive business. Has a strong desire to work with and support all military branches to assist in completing their missions.
- Excellent verbal and written communication and interpersonal skills with exceptional presentation skills. Must have a professional demeanor displaying the ability to build rapport and develop meaningful relationships with all branches of the military.
- Self-driven and proactive in nature with a strong sense of accountability that takes initiative to resolve challenges.
- Strong negotiation skills to ensure value for all parties involved.
- Exceptional research skills with the ability to gather, analyze, and interpret information in ways to support a solution.
- Ability to be mobile and willingness travel by land and air as needed.
- Highly meticulous and organized to execute multiple projects at once, adhering to deadlines.
- Demonstrates strong team building qualities such as collaborating with internal departments and suppliers
- PC proficiency in CRM software (SalesForce) and Microsoft Suite products (Word, Excel, Outlook, PowerPoint, etc.)
Benefits
- 3 weeks of PTO with a generous accrual policy
- Wellness Program
- 14 company paid annual Holidays.
- Employee Assistance Program (EAP)
- Flexible Work Life Balance
- Nationwide Medical, Dental, Vision, & FSA
- Casual Work Environment
- Optional Additional Life Insurance
- Progressive Associate Recognition Program
- Short- & Long-Term Disability
- Company Provided Professional development
- Annual social and community events
- Annual Education Assistance Program
- Company provided PC and office supplies
- 401K with bi-weekly Safe Harbor contributions
- On-site Free Parking [Hybrid/ In-person]
Salary Range: $ 76,000 - $100,000
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