growthroles

Client Onboarding & KYC Analyst

Sumitomo Mitsui Banking Corporation smbcgroup.com Open · verified Sep 21, 2026
New York Mid-level Customer Success

At a glance

Mid-level Customer Success role at Sumitomo Mitsui Banking Corporation. New York · $63,000–$75,000 base.

SalaryStated by Sumitomo Mitsui Banking Corporation
$63,000 – $75,000
Base salary for this role, in USD per year, as published in the posting.
RoleCustomer Success
SeniorityMid-level
LocationNew York
Base pay$63,000–$75,000
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Support KYC onboarding, periodic reviews, remediation, and account maintenance for institutional clients
  • Coordinate with Compliance, Relationship Managers, Operations, and other stakeholders to complete due diligence
  • Check client documents for accuracy, flag missing information, and help resolve processing issues
  • Handle routine questions and day-to-day requests tied to onboarding and client lifecycle work
  • Raise compliance concerns, operational risks, or documentation gaps to senior team members

What you bring

  • Two to five years of relevant experience at a corporate bank or other financial institution
  • A bachelor's degree in business, finance, accounting, economics, legal studies, or a related field, or equivalent experience
  • Working knowledge of KYC, AML, and financial-institution onboarding processes
  • Proficiency with Excel, Word, and PowerPoint
  • Strong accuracy, organization, analysis, communication, and deadline-management skills

Who this fits

You'll suit a mid-level analyst role centered on institutional-client onboarding, KYC reviews, and account maintenance. You should be comfortable managing several priorities, working independently and with teams, and adapting to changing requirements. The role uses a hybrid model, and you must live within reasonable commuting distance of the New York office.

From the employer

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $63,000.00 and $75,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Analyst within the Client Management team supports the execution of Know Your Customer (KYC) and Anti-Money Laundering (AML) processes in accordance with the Bank’s policies and regulatory requirements. The role is responsible for assisting with key client lifecycle activities, including client onboarding, periodic KYC reviews, account openings and maintenance, and due diligence reviews. The Analyst works closely with internal and external stakeholders to ensure timely completion of KYC requirements while contributing to operational efficiency and a positive client experience.

Scope

Support, execute, and coordinate the maintenance of KYC records and client lifecycle activities, including onboarding, account maintenance, periodic reviews, and due diligence processes.

Responsibilities

  • Support KYC onboarding, periodic review, remediation, and account maintenance activities for institutional clients in accordance with internal policies and regulatory requirements.
  • Coordinate with Compliance, Relationship Managers, Operations, and other internal and external stakeholders to obtain required documentation and facilitate timely completion of client due diligence reviews.
  • Review client documentation for completeness and accuracy, identify missing information, and assist in resolving documentation or processing issues.
  • Respond to routine inquiries from internal business partners and support day-to-day processing requests related to client onboarding and lifecycle management activities.
  • Escalate potential compliance concerns, operational risks, or documentation deficiencies to senior team members for review and guidance.
  • Participate in ad hoc projects.

Qualifications and Skills

  • Minimum of 2 to 5 years of relevant experience in a corporate bank or other financial institution.
  • Bachelor's degree (BA/BS) in Business, Finance, Accounting, Economics, Legal Studies, or a related field, or equivalent work experience.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Understanding of KYC, AML, and client onboarding processes within a financial institution.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong attention to detail and commitment to accuracy.
  • Ability to work effectively both independently and as part of a team.
  • Demonstrates initiative, willingness to learn, and adaptability to changing business requirements. Formal credit training a plus.

Additional Requirements

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

Not this one either?

Claude or ChatGPT reads the other 86,068 for you.

Get better matches →

Same team as Marketing Monk

What's happening in AI marketing. Daily.

Biggest story, quick hits, a prompt, one action.

7 minutes. 71,000 readers. Unsubscribe anytime.