Sales Operations Manager (m / f / x)
At a glance
Mid-level Revenue & Sales Operations role at Statista. Hamburg · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle daily operational questions and requests from Sales teams
- Build and keep Salesforce reports, dashboards and list views accurate
- Assist with targets, project objectives, account allocation and data-quality work
- Back the Salesforce Administrator on user access, setup, testing and documentation
- Coordinate support tickets in Jira or Asana while improving processes and automation
What you bring
- Two to three years in Sales Operations, Sales Support, CRM administration or a comparable setting
- Working knowledge of B2B selling and genuine interest in data and business systems
- Practical Salesforce exposure, or clear motivation to learn the platform
- A dependable, organized and service-minded approach to operational work
- Interest in responsible automation and AI use, with a habit of learning and taking ownership
Who this fits
This role suits someone building depth across Sales Operations rather than pursuing Salesforce administration alone. You’ll start with hands-on operational work and can grow into automation, process improvement, integrations, reporting and AI-supported operations. The position is based in Hamburg with hybrid work and flexible hours, and permits working abroad for up to thirty calendar days each year.
From the employer
At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.
Are you ready to join us?
General info about the role
We are looking for a Sales Operations Manager who wants to learn how a modern Sales organization operates and how Salesforce, reporting, data and processes support our commercial teams.
You will work closely with our Sales Operations team, the Salesforce Administrator and our Sales teams. In the beginning, the role will be quite hands-on and operational, with plenty of opportunities to learn and gradually take ownership of your own topics.
Salesforce will be an important part of the role, but this is not a pure Salesforce Administrator position. You will support a broad range of Sales Operations topics and help us make everyday processes easier, more structured and more scalable.
What you will do
Support our Sales teams with day-to-day operational questions and requests.
Create and maintain Salesforce reports, dashboards and list views.
Help with sales targets, project goals, account assignments and data-quality topics.
Support our Salesforce Administrator with user management, configuration, testing and documentation.
Manage and coordinate operational support requests through tools such as Jira or Asana.
Help us improve existing Sales Operations processes and gradually support more automation and integration topics.
How the role can develop
As you become more familiar with our Sales organization and Salesforce environment, you will gradually take ownership of your own Sales Operations topics.
Over time, the role can develop towards more advanced areas such as Salesforce automation, process optimization, integrations, reporting and AI-supported Sales Operations.
What you bring
- 2-3 years experience in Sales Operations, Sales Support, CRM administration or a similar environment.
- Understanding of B2B sales processes and an interest in working with data and systems.
- First hands-on experience with Salesforce or a strong motivation to learn it.
- A structured, reliable and service-oriented way of working.
- Curiosity and willingness to learn, take ownership and continuously improve how we work.
- An interest in using automation and AI tools responsibly to make operational work more efficient.
Nice to have
- Experience with one or more of the following is a plus, but not a requirement:
- Salesforce Sales Cloud or similar CRM
- Sales Reporting experience
- Jira, Asana or Confluence
- ERP or invoicing processes such as SAP
- A Salesforce certification
What we offer
In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
Work from abroad up to 30 calendar days a year
Hybrid work and flex-time
International team and social events
Subsidized urban mobility and access to fitness and wellness options
Free access to Langdock and all its amazing functionalities
Career & training opportunities
Attractive locations and modern offices
Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
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