Senior Commercial Lines Account Manager
At a glance
Senior Account Management role at Sovereign Insurance Group. Berwyn · full-time · $80,000–$110,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Run the existing portfolio for large, complex commercial clients while maintaining strong customer relationships
- Check renewals, new policies, and amendments, then investigate coverage discrepancies and correct them with carriers
- Prepare renewal marketing packages with applications, exhibits, narratives, loss runs, and underwriting responses
- Submit applications to suitable carriers and track quotations and policy delivery through completion
- Spot service-process improvements and share market updates with leadership or the Service team
What you bring
- A current resident Property and Casualty insurance license is required
- At least four years of full-cycle commercial lines property and casualty account management experience is preferred
- A business-related bachelor's degree or equivalent insurance-industry experience meets the education requirement
- You understand commercial coverage, underwriting, rate analysis, regulations, and compliance practices
- You can use Microsoft Office and either know or can learn AMS360 and ImageRight
Who this fits
This role suits an experienced commercial property and casualty account manager who can handle complex client work, carrier coordination, deadlines, and detailed policy review. You will work in a team environment and need clear written and verbal communication. The position offers hybrid work in Berwyn, Pennsylvania, or remote work from DE, FL, LA, NJ, PA, SC, or TX.
From the employer
As a Senior Account Manager, you are responsible for the day-to-day servicing of large and complex commercial lines clients, maintenance of exceptional customer relations, and act as a generalist within our industries. You are a diligent team player who demonstrates a deep understanding of the issues and market trends related to our industries. You proactively identify areas of improvement and offer potential solutions to streamline the effectiveness of our service department.
Responsibilities
- Manage and retain existing book of business made of large and complex clients.
- Review and process bill renewals, new policies, and policy changes.
- Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company.
- Handle coverage questions, research, and resolve problems.
- Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures.
- Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.
- Acquire and disseminate new or reminder market information to leadership or the Service team.
- Identify areas of improvement and offer potential solutions to streamline effectiveness of the Service team.
- Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies.
- Perform other duties as may be required or assigned.
- A valid resident Property & Casualty insurance license is required
- Proficiency in the use of Microsoft Office Suite
- Knowledge of, or the ability to learn, AMS360 and ImageRight.
- Knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters.
- Knowledge of insurance regulations, industry standards, and compliance best practices.
- Understanding of commercial insurance underwriting, coverage & rate analysis.
- Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines.
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to work in a team environment, with a positive attitude, and willingness to help others.
- Able to work under pressure and time constraints in a fast-paced environment
- Bachelor's degree in a business-related program or equivalent experience in the insurance industry
- 4 years’ experience in full-cycle commercial lines property & casualty Account Management preferred
- Salary: $80,000-$110,000 per year
- Health insurance, vision, dental, life insurance, and short-term disability insurance. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.
- 401K with employer matching.
- PTO and paid holidays to support work-life balance. PTO is based on experience and expected to increase overtime.
- A casual office environment with a dedicated and professional team
- Hybrid opportunities in Berwyn, PA.
- Remote opportunities in DE, FL, LA, NJ, PA, SC, TX
About Sovereign Insurance Group
Since 1959, Sovereign Insurance Group has been a leader in the nonprofit, commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization, we are poised to continue our expansion.
We believe in approaching our clients, our insurance companies, and our employees with humility and always considering the other party's interests above our own. This philosophy guides us in taking our talents, our time, and industry know-how to provide the best overall results we can for our clients.
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