Sales Operations - coordinator
At a glance
Mid-level Revenue & Sales Operations role at SkyGeo. Delft · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Maintain customer contact before and after closing, helping new accounts move smoothly into onboarding
- Support the Business Developer with account administration, CRM upkeep, sales orders, and deal-closing tasks
- Follow up with leads and research customer markets to uncover further opportunities
- Join customer meetings, capture minutes, and chase follow-ups that keep work moving
- Learn the business cases, products, and services well enough to support customer conversations
What you bring
- Two to five years in a comparable account management or customer-facing coordination role
- Strong organization and project management skills for handling customer work across its lifecycle
- Clear, concise English communication combined with attentive listening and a service-oriented approach
- Availability for thirty-six to forty hours each week
Who this fits
You’ll suit a customer-focused team player who enjoys coordinating details, learning technical offerings, and keeping relationships moving after a deal closes. The role is based in Delft with hybrid working and involves working with customers and sales activity across the world. It is a mid-level position requiring thirty-six to forty hours weekly.
From the employer
About SkyGeo
We help engineers working within organizations of all sizes, to understand millimeter-scale deformation patterns for assessing geotechnical risk earlier and more efficiently.
Team
The SkyGeo team consists of 40 people worldwide. The opportunities are enormous and we’re looking for someone who’s eager and driven to make a big impact, loves to take initiative and would like to further grow our business and impact together with us!
Your Role & Impact
We are looking for an Account Manager to join our go to market team. You will be mainly working together with our Sales team, who’s meeting new customers and making deals all over the world (mainly from our office in Delft, the Netherlands).
After the deal has been made, you will be the main point of contact for these customers, further understand their needs, ensure a smooth sales process, and maintain a strong long term relationship.
Assist the Business Developer with general account admin and maintaining our CRM database
Drafting sales orders and assist the Business Developer in closing
Communicating with customers throughout the lifecycle: pre-, and post close for on-boarding
Following up on leads
Supporting the Business Developer to realize objectives and targets
Attend customer meetings and assist with minutes and follow ups; to keep momentum in workflow, throughout the lifecycle of the customer
Keeping up with the essentials of our business cases, and the SkyGeo products and services.
Research relevant customer markets to identify new leads and opportunities
Your profile
Exceptional technical customer service attitude
Outstanding organizational and project management skills
A good listener and clear concise communicator (in English)
A true team player and people person eager to learn
2-5 years experience in a similar role
Available for 36-40 hours a week
What’s in it for you:
Fast growth opportunities.
Diverse international team (10+ nationalities).
Hybrid working environment (with an office in the historical city centre of Delft).
Start up environment, a lot of freedom for initiative, personal & career growth.
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