Sales Operations Mgr (Armis)

ServiceNow Open · verified Sep 25, 2026

Remote Sydney Full-time Mid-level Revenue & Sales Operations

At a glance

Mid-level Revenue & Sales Operations role at ServiceNow. Remote · full-time.

Pay not stated

RoleRevenue & Sales Operations

SeniorityMid-level

LocationSydney

WorkplaceRemote

EmploymentFull-time

PostedSep 7, 2026 · 2w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Find sales-process bottlenecks and work with BI and technology teams to build automated fixes
Run forecasting cycles, interpret pipeline data, and prepare presentations for sales leadership
Support annual territory assignments, quota calculations, and capacity planning with the regional leader
Protect CRM data quality across international markets so pipeline and revenue reporting stays dependable
Train sales teams on methodologies, BI tools, and system workflows while supporting account expansion plans

What you bring

At least five years in sales, commercial, or revenue operations, preferably in SaaS or technology
Advanced CRM and BI-tool skills, plus strong spreadsheet modeling, dashboard, and complex-data experience
A bachelor’s degree in business, finance, economics, or a related discipline, unless equivalent practical experience applies
You can turn complicated analysis into commercial recommendations and influence senior sales stakeholders

Who this fits

You’ll suit a mid-level operations role focused on forecasting, planning, CRM governance, analytics, and sales enablement. The job is remote in Sydney and works closely with international account teams, BI, technology systems, and senior sales leaders. A proactive, adaptable approach is important in a fast-changing scale-up setting.

From the employer

Who we are:

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

What you get to do in this role:

Optimise Sales Processes & Efficiency: Identify systemic bottlenecks and collaborate with BI and Tech Systems teams to design, test, and implement scalable, automated solutions.
Master Sales Forecasting & Analytics: Manage the end-to-end sales forecasting cadences. Translate pipeline metrics and raw sales data into strategic, data-driven insights and executive-ready presentations for leadership.
Lead Territory & Quota Planning: Partner closely with the Regional Leader to execute annual planning, including territory allocations, quota distribution calculations, and capacity modeling.
Champion Data Hygiene & Governance: Take ownership of CRM data hygiene across International markets to ensure reporting accuracy, revenue visibility, and reliable pipeline tracking.
Enable & Empower Sales Teams: Serve as the primary subject matter expert for sales methodologies, BI tools, and system workflows. Provide hands-on training and onboarding to boost rep productivity.
Drive Regional Growth & Collaboration: Work closely with international account teams to map account plans, identify expansion opportunities, and align cross-functional resources to drive enterprise revenue.

To be successful in this role you have:

Experience: 5+ years in a Sales Operations, Commercial Operations, or Revenue Operations role—ideally within a high-growth SaaS or tech environment.
Technical Capability: Advanced proficiency in modern CRM platforms (e.g., Salesforce, HubSpot) and BI tools. Strong command of spreadsheet modeling, complex data sets, and dashboard creation.
Strategic & Analytical Mindset: Demonstrated ability to dissect complex problems, prioritize multiple high-impact projects, and transform raw numbers into actionable commercial strategies.
Stakeholder Management: Exceptional communication skills with the ability to influence cross-functional teams and present confidently to senior sales leadership.
Adaptability & Drive: A proactive, solution-oriented approach that thrives in a fast-paced, evolving scale-up environment.
Education: Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent practical experience).

JV20

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

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Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.