Communications Coordinator
Sedgwick Open · verified Oct 13, 2026 At a glance
Mid-level Communications role at Sedgwick. Indianapolis · full-time · no salary stated · we estimate $75,000–$151,000.
Sedgwick has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Check communication pieces and fulfillment packages against quality standards before they go out
- Proofread materials for correct details, branding and consistent messaging
- Coordinate internal updates across platforms, monitor shared inboxes and respond promptly
- Keep audit and approval records, track daily tasks and follow up on unfinished work
- Work with other teams to meet deadlines and improve processes
What you bring
- You have at least two years of relevant experience, or education that provides an equivalent foundation
- Microsoft Office proficiency is required for the role
- You bring strong written and verbal communication, organization and attention to detail
Who this fits
This role suits someone who can balance detailed quality checks with daily follow-up and work independently or with a team. Quality assurance experience, a related associate or bachelor’s degree, and SharePoint familiarity are preferred. It is based in Indianapolis.
From the employer
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Communications CoordinatorPrimary Purpose of the Role: Ensure accuracy, compliance with quality standards, and on-time delivery of daily client service projects involving kit fulfillment and communication materials.
Key Responsibilities:
- Conduct quality checks on communication materials and fulfillment packages to ensure they meet established standards.
- Review and proofread materials for accuracy, branding, and messaging consistency.
- Coordinate internal communications across multiple platforms.
- Maintain records of audits, approvals, and quality checks.
- Monitor shared inboxes and ensure timely responses (including Sedgwick communications).
- Track daily operational tasks and follow up to ensure completion.
- Collaborate with cross-functional teams to meet deadlines and improve processes.
- Participate in brainstorming sessions and team meetings to support project success.
Qualifications: Quality Assurance experience preferred.
Education: Quality Assurance, Associate’s or Bachelor’s degree in Communications, Business Administration, Operations Management preferred.
Experience:
- 2+ years of relevant experience or equivalent education.
- Corporate/Office environment experience preferred.
- Proficiency in Microsoft Office required; SharePoint experience preferred.
- Familiarity with quality standards (e.g., CFR, ISO 9001).
- Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
Skills:
- Excellent written and verbal communication.
- Strong organizational and time management skills.
- Knowledge of quality assurance practices and process auditing.
- Ability to work independently and collaboratively.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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