Milton Keynes, Front of House & Security Brand Ambassador (STARS) - 9 Month Fixed-Term Contract

Securitas Open · verified Sep 13, 2026

On-site Milton Keynes Full-time Mid-level Brand Marketing

Mid-level Brand Marketing role at Securitas. Milton Keynes · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Welcome employees, visitors, and contractors while delivering polished front-of-house service
Keep reception and shared workplace areas looking professional and ready for visitors
Coordinate with client facilities and office contacts to improve the workplace experience
Provide accurate information, support emergencies, and adapt quickly as priorities change
Build rapport with regular visitors and represent both brands consistently

What you bring

A checkable work history covering at least five years
Proven customer service experience in a fast-paced corporate setting
Strong written, spoken, and face-to-face communication with excellent presentation
Confidence using administrative tools such as MS Office and GSuite
A professional, punctual, trustworthy approach with initiative under pressure

Who this fits

You’ll suit a customer-focused professional who can combine welcoming front-of-house work with discreet security awareness. The role is onsite in Milton Keynes on a nine-month fixed-term contract, working Monday to Friday from 08:00 to 18:00 with a paid break. You’ll need flexibility, composure, and a service mindset when priorities change.

From the employer

Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: https://www.securitas.uk.com/services/on-site/stars/

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team on a 9 Month Fixed-Term Contract working for one of our high-profile clients in Milton Keynes, MK7 8LE.

STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

50 hours per week
Monday - Friday 08:00-18:00
1 Hour Paid Break
£14.24 per hour

Responsibilities:

Meet and greet all staff, visitors and contractors in a professional and personable manner
Deliver a consistently high-end customer focused experience
Embody a high-performance approach and encourage colleagues to do the same
Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
Assist in emergency situations
Provide timely and accurate information
Respond appropriately to varying and fast changing priorities
Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

Essential criteria:

5 year checkable history
Exceptional Customer service skills
Computer literate

Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.

Essential Skills

Highest quality personal appearance
Flexible, professional and adept at working under pressure
Outstanding written, verbal and oral communication skills
Customer oriented with energy, and a passion for high-level service
Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
Polite and proactive
Punctual and trustworthy
Able to use initiative and highly adaptable
Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on

Company Benefits

Health & Wellbeing

Company pension and advice and planning
Life assurance scheme
Discounted gym memberships
Wellness advice and support, including financial, emotional and physical
Dental and Physical Health Plans

Lifestyle Benefits

Cycle to work scheme
Car lease and new car purchasing schemes
Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
Mortgage Advise
Payroll ISA's
Eligibility for Costco Membership

Learning & Development

Support with further education
100's of eLearning courses
Accredited courses by C&G, ILM, IOSH and SIA
Leadership Development programs both local and global