Product Life Cycle Manager Strategic Accounts
At a glance
Mid-level Account Management role at Sartorius. Yauco · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Own consumables lifecycle work for strategic accounts, protecting continuity, compliance, and existing revenue
- Coordinate complaints, audits, change notices, quality agreements, and compliance discussions across sites and business units
- Assess change impacts, manage customer acceptance, and deliver implementations under MSA and quality agreements
- Lead urgent customer crises by connecting Quality, Supply, Product Development, Engineering, and account management
- Align consumables portfolios with customer needs, lifecycle plans, single-use strategies, and tender requirements
What you bring
- A master’s degree in life sciences, engineering, biotechnology, or a comparable discipline
- At least five years in product lifecycle, quality, or compliance work within regulated biopharma
- Working knowledge of consumables, change notifications, audits, and quality agreements
- A record of handling crises and coordinating teams across complex customer arrangements
- Fluent English plus credibility with customers, Quality, Supply Chain, and Sales
Who this fits
This role suits a structured, detail-focused manager who stays resilient under pressure and can coordinate customers with multiple internal functions. You’ll work in Yauco, Puerto Rico, with strategic accounts and complex, regulated biopharma requirements.
From the employer
What you will accomplish together with us:
Drive product lifecycle management for consumables within the Strategic Account, ensuring continuity, regulatory compliance, and protection against competitive conversion
Steer quality‑related interactions for the Strategic Account, including complaints, audits, change notifications, quality agreement alignment, and regulatory compliance discussions across all sites and Business Units
Steer quality‑related interactions for the Strategic Account, including complaints, audits, change notifications, and regulatory compliance discussions across all sites and Business Units
Pre‑assess change notification impact, coordinate acceptance processes, and ensure implementation in line with MSA and quality agreements
Lead crisis management, acting as the interface between customer, Quality, Supply, Product Development, Engineering, and SAM under expedited timelines
Standardize and harmonize consumables portfolios at Strategic Account level, aligning customer expectations with Sartorius lifecycle and single-use strategies
Contribute to tenders and short‑term growth by ensuring full compliance readiness and lifecycle robustness of proposed solutions
What will convince us:
Master’s degree in Life Sciences, Engineering, Biotechnology, or comparable field
5+ years of experience in product lifecycle, quality, or compliance management within regulated biopharma environments
Solid understanding of consumables, change notification processes, audits, and quality agreements
Proven ability to manage crisis situations and cross‑functional coordination in complex customer setups
High stakeholder credibility with customers, Quality, Supply Chain, and Sales
Structured, detail‑driven, and resilient under pressure
Fluent in English
Identification with our core values: Sustainability, Openness, Enjoyment
What We Offer
Paid vacation and sick leave
14 paid holidays annually
Impressive campus: Located on 219,000 square meters, our campus is home for more than 1,000 employees.
We offer conference areas, and a development center
Medical, Dental and Vision insurance along with Company Retirement Plan
On-site cafeteria and coffee shop
On-site occupational health offices including Laboratory Services
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view equal employment opportunity posters provided by OFCCP here
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
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