External Communications Manager
At a glance
Mid-level Communications role at Salvationarmy (Salvos). Permanent · full-time.
In listing Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll deliver the communications strategy across the Division while keeping work aligned with Salvos' mission, vision, and brand
- You'll prepare communications advice, briefings, and updates for Divisional and Territory leaders
- You'll grow government, media, community, and partner relationships that support advocacy and organisational goals
- You'll lead community engagement and coordinate proactive and reactive media work with national communications colleagues
- You'll support fundraising, schools programs, major events, issue responses, stakeholder records, and communications compliance
What you bring
- You have experience influencing executives and senior leaders through communications advice and engagement
- You build trusted relationships across government, media, community, and organisational stakeholders
- You bring media relations experience and confidence speaking to varied audiences
- You have worked across CMS, social media, print, and radio communications channels
- You can provide a Diploma in Business, Marketing, Public Relations, or a related field, with the listed checks and a valid driver's licence
Who this fits
This role suits a relationship-focused communicator who can represent a charitable organisation, engage communities, and work with government and media stakeholders. It is a permanent, full-time position based at the Darwin Regional Administrative Office, with work supporting initiatives across the Division. You will need a National Police Check, Working with Children’s check, and valid driver’s licence.
From the employer
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the Role:
We are seeking a skilled and motivated External Communications Lead to join our Communications team and play a crucial role in supporting The Salvation Army’s diverse initiatives nationwide. This is a permanent, full-time, position based in Darwin Regional Administrative Office.
Purpose of the Role:
The External Communications Lead exists to create and connect The Salvation Army’s links to community partners, focusing on areas such as territory and local government, territory and local media, service groups and community organisations across the breadth of society. The role is accountable for territory-based community engagement initiatives and will provide support and collaboration in Communications portfolio activities. This role’s remit is to lift community connections and build and maintain positive relationships on behalf of the Salvation Army Australia.
Key Roles and Responsibilities:
Lead the implementation of The Salvation Army’s Communications strategy across the Division, ensuring alignment with mission, vision, and brand.
Provide strategic communications advice, briefings, and updates to Divisional and Territory leadership.
Build and maintain influential relationships with Local, territory, and Federal Government stakeholders to advance organisational objectives.
Drive community engagement initiatives that strengthen The Salvation Army’s presence and impact across the Division.
Develop and manage media relationships, partnering with national communications teams on proactive and reactive media activity.
Collaborate with internal stakeholders to support fundraising campaigns, schools engagement programs, and major organisational events.
Identify and leverage strategic partnerships, networks, and opportunities that support advocacy, fundraising, and mission outcomes.
Maintain key stakeholder engagement records and provide insights that inform government and community relations activities.
Monitor emerging issues, reputational risks, and public interest topics, developing appropriate mitigation and response strategies.
Ensure all communications, publications, and media activities comply with legislation, organisational policies, values, and industry standards.
Education and Qualifications Required:
Diploma in Business, Marketing, Public Relations, or a related discipline (preferred).
Demonstrated experience engaging and influencing at executive and senior leadership levels.
Strong relationship-building skills with the ability to develop trusted partnerships across stakeholders.
Media relations experience, with a proven ability to represent and promote an organisation effectively (preferred).
Confident public speaker with experience presenting to diverse audiences.
Experience across multiple communication channels, including content management systems (CMS), social media, print, and radio (preferred).
Understanding of the not-for-profit or charitable sector would be highly regarded.
Requirements of the role:
National Police Check
Valid Drivers license
Working with Children’s check
What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service, opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution.
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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