Key Account Manager
At a glance
Mid-level Account Management role at Rxo. Naperville · full-time · $50,000–$55,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Act as the main contact for priority clients, handling relationships and advocating for their satisfaction
- Grow existing accounts by developing customer relationships and building repeatable sales
- Negotiate sale terms, rates, carrier choices, and specialized equipment with internal teammates
- Keep shipment details, sales metrics, volume reports, and billing accurate throughout the day
- Follow operating procedures while protecting shipment integrity and supporting sound business outcomes
What you bring
- A bachelor’s degree, equivalent related work, or relevant military experience
- At least one year of professional experience
- Strong written and spoken communication skills
- Five years in transportation sales would strengthen your application
Who this fits
You’ll suit a client-facing account manager role centered on customer relationships, account growth, transportation sales, and operational accuracy. The job is full time in Naperville, United States of America. Annual pay is $50,000 to $55,000, with possible bonus or commission eligibility.
From the employer
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients.
What your day-to-day will look like:
- Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
- Expand current customer accounts through ongoing relationship development
- Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
- Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
- Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
- Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
- Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations
At a minimum, you’ll need:
- Bachelor’s degree or equivalent related work or military experience
- 1 year of professional experience
It’d be great if you also have:
- 5 years of experience in a transportation sales environment
- Excellent verbal and written communication skills
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
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