Healthcare & Life Science Key Account Manager

Rhe (R1111) Open · verified Sep 25, 2026

Ashford Full-time Manager Account Management

At a glance

Mid-level Account Management role at Rhe (R1111). Ashford · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationAshford

EmploymentFull-time

PostedSep 7, 2026 · 2w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build a Healthcare and Life Sciences growth plan covering medical devices, diagnostics, healthcare products, and GDP logistics
Find and develop strategic customers across manufacturers, providers, pharmaceutical companies, biotech firms, and distributors
Expand assigned accounts through cross-selling, upselling, executive reviews, and structured account plans
Keep CRM opportunities, activities, forecasts, and customer interactions current while reporting sales outlooks
Coordinate with operations, product, quality, customer service, and healthcare specialists on compliant solutions

What you bring

At least five years in business development or sales across healthcare, medical devices, pharma, biotech, or healthcare logistics
A record of meeting or beating sales and growth targets
Working knowledge of healthcare regulations, quality expectations, and industry standards
Strong stakeholder communication, relationship-building, new-business, and strategic-account skills

Who this fits

This role suits a self-directed commercial professional who can win healthcare accounts and grow existing relationships. You will work across functions and engage stakeholders from supply chain, procurement, quality, operations, and executive leadership. The position is based in Ashford, United Kingdom.

From the employer

What You Can Expect:

Business Development & Market Growth

Develop and execute a Healthcare & Life Sciences growth strategy focused on Medical Devices, Diagnostics, Healthcare Products, and GDP-compliant logistics opportunities.
Identify, qualify, and develop a robust pipeline of strategic Healthcare & Life Science customers.
Generate new business opportunities within medical device manufacturers, healthcare providers, pharmaceutical companies, biotech organisations, and healthcare distributors.
Drive profitable revenue growth through strategic customer acquisition and account expansion.
Monitor healthcare market trends, regulatory changes, and emerging opportunities to support business development initiatives.
Collaborate with product and operational teams to develop sector-specific customer solutions.

Key Account Management

Build and maintain strong relationships with key stakeholders, including Supply Chain Directors, Procurement Leaders, Quality Managers, Operations Managers, and Executive Management.
Develop strategic account plans for designated Healthcare & Life Science customers.
Increase share of wallet through cross-selling and upselling of logistics and supply chain solutions.
Act as the primary commercial contact for assigned strategic healthcare accounts.
Maintain regular business reviews and executive-level customer engagement.
Ensure high levels of customer satisfaction, retention, and long-term partnership development.

Healthcare & Life Science Expertise

Promote solutions supporting Medical Device and Healthcare supply chains, including:
Air Freight, Ocean Freight, Contract Logistics, Temperature-Controlled Solutions, GDP-Compliant Transportation, Value-Added Healthcare Services
Develop a strong understanding of healthcare regulations, quality requirements, and industry standards.
Support customers in identifying compliant and efficient logistics solutions for regulated healthcare products.
Act as an internal advocate for the Healthcare & Life Science vertical.

Sales Performance & CRM Management

Achieve personal sales targets and growth objectives established at country and regional level.
Maintain an accurate and actively managed sales pipeline within the CRM system.
Ensure all opportunities, activities, forecasts, and customer interactions are documented according to company standards.
Provide regular sales forecasts and market intelligence to management.
Comply with all company sales processes, KPI requirements, and reporting standards.

Internal Collaboration

Work closely with Operations, Product Management, Quality, and Customer Service teams to deliver healthcare-specific solutions.
Engage healthcare subject matter experts during customer opportunities and strategic projects.
Support knowledge sharing and mentoring of sales colleagues regarding Healthcare & Life Science market opportunities.
Participate in industry events, healthcare trade fairs, and customer networking activities.

What You Bring:

Minimum 5 years of Business Development/Sales experience within Healthcare & Life Sciences, Medical Devices, Pharma, Biotech, or Healthcare Logistics.
Proven track record of achieving or exceeding sales and growth targets.
Strong understanding of the Healthcare & Life Sciences market, including regulatory and quality requirements.
Knowledge of GDP-compliant, temperature-controlled, and healthcare logistics solutions is highly desirable.
Excellent relationship-building and communication skills with the ability to engage stakeholders at all levels.
Ability to develop new business opportunities, manage strategic accounts, and drive profitable growth.
Self-motivated, results-driven, and able to work independently while collaborating across functions.