Community Manager
Mid-level Community Marketing role at redstoneresidential. Austin · $70,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Track on-site performance indicators and keep property operations within the approved budget
- Guide marketing, leasing and renewal plans toward occupancy, revenue and retention goals
- Collect rent, address delinquency and deliver weekly and monthly reports
- Build campus and community relationships while developing staff customer service
- Lead projects from marketing efforts through construction work and support a positive resident experience
What you bring
- Bring at least three years of student housing or multifamily property management experience
- Have at least two years working as a property manager
- Present yourself professionally with prior experience working directly with clients
- Own budgets and profit-and-loss results with strong attention to detail
- Use technology confidently, including Google Apps and Microsoft Office, and learn new systems quickly
Who this fits
You’ll serve as the senior on-site leader for a student or multifamily property in Austin, reporting to a Regional Manager. You’ll work full-time in an exempt, benefits-eligible role within a highly entrepreneurial environment. This suits you if you can lead operations, support residents and staff, and manage competing priorities under pressure.
From the employer
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
CLASSIFICATION: Full-time, Exempt, Benefits Eligible
COMPENSATION: $70,000 per year + ability to earn up to an additional 20% of salary in performance bonuses + housing discount.
BENEFITS:
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Professional Development Program
- Short-term Disability Insurance
POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.
KEY DUTIES & RESPONSIBILITIES:
- Monitor Redstone Key Performance Indicators (KPIs) on-site
- Managing the property to the approved operating budget and overseeing the lease-up of the property
- Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
- Collect rent and manage delinquency
- Work collaboratively with other staff members in a highly entrepreneurial environment.
- Create a positive environment that enhances the experience for our residents
- Build and maintain relationships with campus and community resources
- Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
- Submit weekly and monthly reports to Redstone.
- Manage projects ranging from marketing initiatives to construction projects
EXPERIENCE & QUALIFICATIONS:
- 3+ years in student housing or multifamily property management
- 2+ years of property manager experience
- “Client-ready” professional demeanor and presentation. Previous client interface experience is required.
- Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
- Ability to manage projects and multitask several processes at once under stressful conditions
- Experience with Entrata Software or familiarity with property management software is a plus but not required.
- Ability to use and quickly learn technology – Google Apps, Microsoft Office
- Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.