Assistant Community Manager
At a glance
Mid-level Community Marketing role at redstoneresidential. Austin.
Pay not stated Community Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Support daily community operations across leasing, sales, budgeting, reporting, maintenance, collections, and administration
- Guide prospects through property tours and apartment presentations, then handle calls, online inquiries, closing, and follow-up
- Keep resident accounts accurate, collect rent and deposits, reduce overdue balances, and send required notices
- Prepare company forms and reports on time, including vacancy, move-out, and activity updates
- Flag unusual resident or property matters and assist with office staffing recommendations and required training
What you bring
- Professional customer service skills
- Working knowledge of Microsoft Word, Excel, and Outlook
- A high school diploma or GED
- Comfort managing several projects in a fast-moving workplace
- Daily alignment with Redstone’s culture and core values
Who this fits
You’ll suit this role if you’re comfortable combining leasing, resident service, collections, and administrative work in a property setting. The position is based in Austin and is full-time and non-exempt. You’ll need to work at a quick pace while handling multiple priorities and customer-facing responsibilities.
From the employer
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
CLASSIFICATION: Full- Time, Non-Exempt
COMPENSATION: $25.00 Per Hour + plus bonus eligibility
BENEFITS:
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Short-term Disability Insurance
POSITION SUMMARY: As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.
RESPONSIBILITIES:
- Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
- Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
- Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
- Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
- Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
- Reports any unusual or extraordinary circumstances regarding the residents or the property.
- Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
- Participates in Redstone training as required.
QUALIFICATIONS:
- Maintains a consistent level of professional customer service
- Excellent computer skills: Microsoft Word, Excel, and Outlook
- High school diploma or GED equivalent is required
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
- Ability to embody the Redstone Culture and Redstone’s Core Values every day
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Not this one either?
Claude or ChatGPT reads the other 86,068 for you.
Get better matches →
