Inside Sales Specialist
At a glance
Mid-level Account Executive role at Ralliant. Kezmarok · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Generate and qualify EMEA leads through database work, phone outreach, and other campaigns
- Manage your account portfolio, sales funnel, customer inquiries, and growth activity
- Prepare, approve, track, and clarify standard and special-price quotations across EMEA
- Respond to customers and channel partners by phone or email, including pricing and delivery questions
- Maintain customer records, forecast sales, calculate quote freight, and support new-account setup
What you bring
- Sales or inside-sales experience with end-to-end responsibility for customer care
- A track record of independently managing existing business and negotiating prices with customers
- Fluency in German and English, with additional languages welcomed
- SAP experience is beneficial, alongside organized, communicative, and self-directed working habits
Who this fits
You’ll suit a customer-facing inside-sales role involving lead generation, account ownership, quotations, and frequent coordination with sales, operations, finance, and order management. The role values process improvement, a proactive approach to winning business, and reliable performance under heavy workloads. It is a temporary contract that can be hybrid near Kezmarok or remote from Slovakia, with customers across the EU, Asia, and North America.
From the employer
Inside Sales Specialist - temporary contract
This position can by hybrid, if the location is close to Kezmarok, or remote in Slovakia.
Purpose of Position
- Enabling the sales/territory manager to concentrate on winning business
- Owning assigned sales territory for inside sales tasks
- Responsibility for active lead generation and lead management in EMEA
- Responsibility for internal sales activities, including tele-sales and handling of direct small customers
- Responsibility for quotations across EMEA, including all related administrative tasks and processes
- Advocate customers voice in the organization
- Daily communication with customers (products are exported to the EU countries, Asia and North America) through phone or e-mail
Key Responsibilities
- Support sales and territory managers by working closely and effectively together
- Manage own account base and growth the business including funnel management
- Drive continuous improvement by actively highlighting areas of improvement and participation in relevant Kaizens
- Manage and drive active lead generation in EMEA through database management, telemarketing and other lead generation campaigns
- Own and manage the lead management process, including allocation and qualification of leads
- Drive achievement of internal sales target
- Own and manage the quotation process, including relevant approvals
- Liaise and collaborate heavily with sales, order management, and customers
- Ensure prompt response to customers
- Ensure customers and channel partners are enjoying excellent service and outstanding business experience
Relationships
- Reports to Inside Sales Manager North America/EMEA
- Interacts with customers and channel partners at all levels required
- Interacts with internal suppliers and customers including Sales, Internal Sales, Operations, Finance within Hengstler Group
Background and Skill
- Experience in either Sales or Inside Sales with own full responsibility of customer care
- Experience in managing existing business independently
- Experience in managing and negotiating pricing directly with customers
- Industrial and international environment as background highly beneficial
- German and English language required, other languages welcome
- Team player
- Natural habit of improving processes
- Having the” hunter” mentality
- Customer comes first attitude
- Advocates interests of the customers
- Communicative
- Well organized and structured
- Energetic, bright, and articulate with naturally good communication skills
- Self-motivated
- Ability to work under pressure and in an environment with high workload
- Experience in SAP is beneficial
Detailed out Tasks
- Lead management
- Account management
- Inquiries (price and lead times)
- Quotations (standard and special price)
- Quotation follow up
- Price clarifications/claims
- Samples quotations
- New customer set up (including also invoice and delivery address)
- Update customer master data (SAP and Salesforce)
- Daily Sales Calls
- Forecasting
- Reports for Sales
- Calculation of freight (related to quotes)
Salary
- 2100 EUR monthly/gross
- After probationary period entitlement to the monthly bonus up to 30%; average 20 - 23%
LI-SM1
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