National Sales Trainer – Drug Monitoring
At a glance
Mid-level Revenue & Sales Operations role at Quest Diagnostics Careers. Secaucus · full-time · $145,000–$160,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Set the national and local training approach for Drug Monitoring sales teams
- Create and roll out live and digital training for national, regional, and local audiences
- Run classroom and virtual sessions, then coach new and current representatives in the field
- Work with commercial and franchise leaders on product and service training
- Review training results and refine programs to improve sales performance
What you bring
- A bachelor's degree in business, marketing, or a related discipline
- At least five to eight years spanning sales, sales training, direct sales, or sales management
- A record of coaching people and changing behavior in classroom and field settings
- Working ability with PowerPoint, Excel, Word, Adobe, Articulate, and Brainshark
Who this fits
You'll suit a collaborative trainer who can influence commercial teams, present clearly, manage competing priorities, and work independently. This is a remote role open across the US, with travel to Secaucus, Dallas, and other national locations. Drug Monitoring clinical experience is preferred, while a willingness to learn the area is required.
From the employer
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
The National Sales Trainer – Drug Monitoring will champion overall Drug Monitoring training requirements by driving national and local training processes and programs. Provide training for all DM sales roles. Support the Commercial Learning Center and the effective execution of STAGE Training. Oversee the development and implementation of all DM training content and initiatives for the commercial organization. Deliver DM training sessions and perform field rides.
This is a remote opportunity with national travel.
- Partner with Commercial Learning Center, Commercial Operations, and DM Franchise leadership to develop and implement the overall DM training strategy that maximizes performance and results
- Drive and support national programs and provide valuable input about the needs of local programs as well
- Lead the design, development and deployment of national, regional, and local training as directed in various blended learning formats (live and digital methods)
- Partner with commercial and franchise leadership on the strategy, development, and delivery of all Drug Monitoring (DM) training related to featured products and services, as directed
- Serve as a primary resource to commercial management and personnel relative to the sales training and development needs of the DM team as well as the entire commercial organization
- Conduct formal training sessions (both in person and virtually) that meet the needs of the organization
- Collaborate with Commercial Learning Center leadership to develop/analyze training and identify processes, programs, and techniques for maximizing performance and results
- Continually evaluate all DM training activities to identify areas for improvement and drive overall effectiveness
- Consistently increase personal knowledge of Drug Monitoring, healthcare, and industry trends while keeping pace with training and development innovation
- Conduct field training with new and existing Drug Monitoring sales reps
- Bachelor's degree in Business/Marketing or related field
- Minimum 5-8 years of progressive experience in sales, sales training, and/or direct sales or sales management experience in curriculum design and development
- Comprehensive understanding of clinical laboratory markets/trends a plus
- Strong communication skills both verbal and written
- Strong administrative skills
- Demonstrated success in a coaching/training role and ability to influence the behavior of others both in the classroom and field
- Solid presentation and facilitation skills
- Excellent at working collaboratively in a matrix environment
- Ability to adapt to changing priorities and accomplishing multiple tasks
- Ability to work independently
- DM clinical experience preferred but not mandatory; must have a willingness and desire to learn every aspect
- Experience with PowerPoint, Excel, Word, Adobe, and Articulate and Brainshark module creation software
- Travel required to Secaucus, NJ, Dallas, TX, and various other locations around the nation
- May live anywhere in the US
Pay Range: ~$145,000 - $160,000/year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
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