Account manager
At a glance
Mid-level Account Management role at Philips. Remote, India · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build account plans for major transactional customers, then use them to grow sales and profitability
- Learn senior customers’ needs and shape solutions that strengthen the relationship over time
- Bring internal teams together to create tailored offers that match customer requirements and deliver value
- Study market shifts and competitors, update CRM sales records, and use the findings to guide account decisions
- Run commercial and promotional plans, present solutions to senior customers, and improve sales initiatives using performance data
What you bring
- At least four years of relevant experience in customer relationship management, sales, business development, or account management
- Vocational education in one of those fields, or an equivalent qualification
Who this fits
This role suits someone who can manage B2C accounts and work independently within established processes. The position is listed as remote in India.
From the employer
Job Title
Account managerJob Description
Job title:
The Account Manager is responsible for developing and implementing strategic account plans for high-value transactional accounts to drive substantial sales growth and profitability. The role builds and sustains strong relationships with senior customer stakeholders to provide tailored solutions and foster long-term partnerships. The role works under general supervision, utilizing independent judgment to ensure compliance and optimal performance and applies comprehensive knowledge of company products and services to address challenges and opportunities. The role leads the execution of advanced commercial plans for significant revenue growth and delivers persuasive presentations to senior customer audiences.
Your role:
• Develops and implements strategic account plans for high-value transactional accounts, aligning with overall business goals and driving substantial sales growth and profitability.
• Builds and sustains strong relationships with senior customer stakeholders, understanding their business needs and providing tailored solutions to foster long-term partnerships.
• Coordinates across cross-functional teams in the creation and delivery of complex, customized offers, ensuring alignment with customer requirements and maximizing value propositions.
• Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
• Develops professional expertise and applies comprehensive knowledge of company products and services to effectively address challenges and opportunities, ensuring high-quality solutions and customer satisfaction.
• Conducts comprehensive market analysis, updates sales data in the Customer Relationship Management System in line with Company policies and KPI's, identifying emerging trends, competitive threats, and opportunities to inform strategic planning and decision-making, thereby enhancing business strategy and performance.
• Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation.
• Leads the execution of advanced commercial plans, including innovative distribution and promotional strategies, to optimize market penetration and sales performance, driving significant revenue growth and market share expansion.
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities.
• Monitors and assesses the performance of sales initiatives, implementing data-driven improvements to enhance customer interactions, satisfaction, and overall sales outcomes.
You're the right fit if: (4 x bullets max)
minimum 4 years of experience with Vocational Education in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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