Key Account Manager (Customer Development)
At a glance
Mid-level Account Management role at P&G. KUALA LUMPUR GENERAL OFFICE · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build customer and channel strategies using shopper insights, trade funds, supply operations, and market dynamics
- Lead distributors and customers through business-plan execution, negotiations, and regular performance reviews
- Coordinate multifunctional teams to remove obstacles and deliver customer business results
- Manage sales representatives through capability building, issue resolution, and daily store execution
What you bring
- A bachelor’s degree in business, marketing, sales, or a related discipline
- Sales experience with distributors, modern retail, or drug pharma, ideally in FMCG
- A record of meeting sales targets and generating growth
- Strong stakeholder influence, communication, and client relationship skills
Who this fits
You’ll suit a customer-facing sales professional who can shape account strategies, influence stakeholders, and lead multifunctional resources. The role is based at the Kuala Lumpur General Office and includes managing sales representatives. It is a full-time position reporting to the Sales Director.
From the employer
Job Location
KUALA LUMPUR GENERAL OFFICEJob Description
At P&G, our Key Account Managers are at the heart of sales and the business, connecting the dots from every aspect - from financial, customers, shoppers, supply chain and people management. They are tasked to develop sharp and creative business strategies for different challenges a fast-paced landscape and competitors. Key account managers will be entrepreneurs leading a team of multifunctional resources from the front line.
Your Team
The Key Account Manager reports to the Sales Director and works closely with colleagues from other functions: Brand Management, Supply Operations, Finance, and more!
How Success Looks Like
P&G Key Account Managers are sales entrepreneurs who come up with strategies to win in a diverse set of channels via our distributors in their respective markets. Learning about the category, product portfolio, the industry and the company's business practices will be essential. You'll help develop our distributors to influence customer decisions in critical business areas by using conceptual selling techniques and data-analytics.
You will be externally focused, on national key Customers, but also online retailers. You will get an understanding of the customers and shoppers needs. You will contribute to negotiations on prices, assortment, merchandising and promotions. You will collaborate with the whole customer team to prepare business plans and external negotiations.
You'll be part of a customer team in which trust, team spirit, real passion for winning and leadership are very important.
Responsibilities
- Responsible for achieving overall business objective with the customers or channels.
- Face of the Company to the customers. Develop excellent working relationships and in-depth understanding of customers and market landscape.
- Leverage deep understanding of market & customers dynamic, shopper marketing knowledge, trade fund budget availability, supply chain operations to build and execute business strategies and plans.
- Lead and partner with customers for business strategies implementation and plan execution. Conduct regular reviews with customers on different business aspects.
- Strategize through harnessing the power of a team by envisioning, engaging and energizing multifunctional resources to build holistic business plan and break possible barriers & challenges to deliver the best result.
- Manage sales representatives from capability building, issue resolution to day-to-day operation to ensure speedy and excellent execution in stores.
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit http://www.pg.com to know more.
Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
Job Qualifications
- Bachelor’s degree in Business, Marketing, Sales, or related field.
- Relevant experience in the fast-moving consumer goods (FMCG) sector preferred.
- Up to 4 years of Sales experience working with distributors, modern retail or drug pharma
- Strong skills in managing and influencing stakeholders effectively.
- Proven track record of achieving sales targets and driving growth.
- Excellent verbal and written communication abilities.
- Ability to build and maintain strong client relationships.
Job Schedule
Full timeJob Number
R000138525Job Segmentation
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