Patient Communications Operator

Oneoncology (NYCBS) Open · verified Sep 10, 2026

Ridge Full-time Mid-level Communications

Mid-level Communications role at Oneoncology (NYCBS). Ridge · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll handle a high volume of calls, answer questions, and resolve patient issues
You'll enter data into the computer during communications work
You'll safeguard patient information by following HIPAA confidentiality requirements

What you bring

At least one year of call center operator experience, preferably in healthcare
A high school diploma
Strong computer ability and customer service skills
Clear verbal and written communication

Who this fits

You’ll suit a patient-facing communications role in a cancer care organization, especially if you bring medical call center experience. The position is based in Ridge, New York, with five weekday shifts running from nine to five-thirty. Bilingual English and Spanish ability is a plus.

From the employer

Why Join Our Team?

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description:

Job Description

Patient Communications Operator

Location: Ridge, NY

Hours: 5 / 8.5 Hour Shifts Mon-Fri 9am-5:30pm

Organization: New York Cancer and Blood Specialists (NYCBS)

Why Join Us?

At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what’s possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.

In this role, you will:

Answer telephones at a high volume; respond to inquiries; resolve issues.
Enters data into the computer.
Protect patient privacy by adhering to the HIPAA confidentiality guidelines

We require:

At least 1 years’ experience as a call center operator preferably in the medical field.
Excellent computer and customer service skills.
High school diploma required.
Bilingual English/Spanish (a plus)
Strong customer service skills.
Excellent verbal and written communication skills

What we offer:

Salary: Starting at $20/hr

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*