Sales Operations and Enablement Specialist

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Associate Sales Operations and Enablement Specialist is a developing subject matter expert, accountable for providing detailed support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.

This role contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.

Key responsibilities:

• Contributes to gathering data and conducting analysis of company sales and profitability.
• Proactively supports the development of methods for measuring company sales performance.
• Supports the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.
• Facilitates sharing of reports and sales data between sales, marketing, and other departments.
• Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms.
• Contributes to the implementation by sales forecasting by analyzing past data and trends to forecast future sales.
• Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.
• Proactively supports the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
• Contributes to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
• Works with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
• Proactively supports the onboarding of new sales team members on all toolsets and processes.
• Plays a pivotal role in increasing sales team productivity directly by contributing to the efficiency of sales processes.
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
• Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

To thrive in this role, you need to have:

• Developing understanding of the vast range of IT operations and service offerings.
• Demonstrable knowledge and understanding of IT industry environment and business needs.
• Developing business and commercial acumen.
• Ability to collaborate and interact professionally and to build sound working relationships.
• Developing knowledge of the client environment.
• Developing understanding of the relevant sales environments and ability to grasp the challenges facing the sales force.
• Displays the ability to identify trends and areas for improvement.
• Developing understanding of solution selling concepts and solid knowledge on sales process design.
• Displays problem analysis and solution formulation skills.
• Demonstrates learning and service orientation.
• Developing knowledge and understanding of sales processes, tools and methodologies.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or sales or a related field.
• Relevant certifications such as SPIN and Solution Selling are desirable.

Required experience:

• Moderate level of experience with Salesforce.
• Moderate level of experience with quote tools is an advantage.
• Moderate level of sales or sales operations and enablement experience in a business-to-business sales environment, preferably a global technology organization.
• Moderate level of experience building sales metrics and models (for example, pipeline and forecast models).

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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