RevOps Manager, Forecasting and Analytics (Remote)

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

Cengage is seeking a highly analytical and strategic Forecasting & Planning Analyst. This role supports revenue growth through sophisticated forecasting, territory optimization, and business insights powered by advanced technology. The ideal candidate has strong experience in sales analytics, forecasting methodologies, territory planning, and business intelligence, combined with a passion for applying AI and automation to revenue operations. Experience with tools like Gong, Excel, SFDC, ChatGPT, PBI, and ability to identify market trends, monitor sales performance, and provide role execution support for sales planning are valued skills.

This role involves close collaboration with Sales Management, Finance, and Central Analytics teams. It translates forecasting and planning data into actionable strategies and delivers performance insights that support business growth.

What you'll do here:

• Lead Sales Forecast Cadence. Monitor and interpret sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes.
• Monitor and refine planning strategies. Assess sales targets and geographical regions models, capacity planning, coverage ratios, and efficiency assumptions. Provide data‑driven recommendations to optimize territory design and align quotas, including support for mid‑year adjustments. Partner closely with Finance and Sales leadership to ensure plans are equitable, executable, and aligned to revenue targets.
• Supporting the sales team. Partner with sales leadership and teams to refine strategies, improve execution, and support sales goal attainment.
• Owning planning & forecasting interlock with cross functional teams. Ensure that quota and territory plans are tightly connected to forecasting processes, enabling accurate performance tracking, risk identification, and scenario modeling.
• Leverage CRM and forecast data to ensure quality, consistency, and structure required for accurate sales reporting, benchmark measurement, and performance insights.
• Work with collaborators across departments to align sales initiatives, quotas, data definitions, and analytical methodologies with broader organizational objectives.
• Providing actionable insights. Deliver data-driven insights by translating sophisticated data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.
• Establish forecasting policy, documentation, and change-control processes; maintain a single source of truth.
• Find opportunities for process automation and operational efficiency using AI tools and workflow technologies.
  

Skills you will need here:

• 12+ years in sales forecasting, GTM planning, or business intelligence roles with growing scope and complexity.
• Expert proficiency in Excel, CRM platforms, Gong, and data visualization tools (e.g., PBI).
• Demonstrated ability to synthesize complex data into executive ready narratives.
• Strong collaborator management skills with experience influencing at the leadership level.
• Recognized as a subject matter expert in forecasting and sales planning practices.
• Certifications in analytics, program management, or CRM platforms are a plus.
• Familiarity with AI tools, predictive analytics, and generative AI applications.
  

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.