Strategic Account Manager, Industrial Machinery Sales
At a glance
Mid-level Account Management role at Nordson. 2 Locations · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Sell dispensing systems and parts to assigned key customers, spending most workdays at customer sites
- Find upgrades, new applications, and unmet customer needs, then recommend solutions with account and applications partners
- Build customer quotes using line audits, operating details, pricing, and input from technical teams
- Keep CRM activity, customer contacts, and line surveys current while meeting the assigned sales budget
- Share market shifts, competitor moves, and hardware needs with regional sales and service leaders
What you bring
- An associate degree in a technical or business field, military technical training, or comparable related experience
- A track record of selling technical products, supported by mechanical, electrical, hydraulic, and electronic knowledge
- The ability to interpret equipment drawings, hydraulic and pneumatic diagrams, electrical schematics, and wiring diagrams
- Experience in a field territory role involving sales or technical support is preferred
Who this fits
This role suits a technically minded field seller who is comfortable advising industrial customers on equipment and applications. Customer visits make up most of the work, with estimated travel of about three-quarters of the role and one to three overnight trips expected weekly. You should be comfortable managing your own territory activity and working with account, applications, engineering, and technical service partners.
From the employer
Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
The Strategic Account Manager develops and manages strategic initiatives within selected and appointed Key Accounts in the Nordson Adhesives Dispensing, Packaging Division (Americas) business segment. The primary function of the role is to identify and develop mutually beneficial programs and rules of engagement amongst Nordson stakeholders and the Key Account community, with the results leading to profitable revenue growth due to execution of the Nordson Ascend Growth strategy.
Essential Job Duties and Responsibilities:
Sales of systems and parts to existing key customers
Travels to customer locations daily. Spends majority of time visiting customers.
Identifies opportunities and works with Account Coordinator and Application Specialist to sell systems and parts for assigned customers.
Identifies new applications, system upgrades and new customer needs and recommend best solution to improve customer operations.
Maintains detailed knowledge of Nordson products, prices, policies, and procedures; knows which Nordson products can be most advantageously used with all applications.
Provides product and part number information to customer as re quested and as needed by customer to facilitate customer direct ordering. Creates formal quotes when required based upon customer needs.
Works with Adhesives Technical Services, Applications Engineering and Application Specialists to develop written quotes for customer when needed. Provides production line audits and application details (speeds, material, dispense rates, etc) to allow for development of written quote.
Meets established sales budget as assigned.
Advises Regional Sales and Service Manager and Application Specialists of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware.
Responsible for doing and keeping up-to-date on activity reports, contacts and line surveys in CRM system.
Maintains personal appearance, test equipment, and vehicles in a manner that reflects credit on the corporate image.
Education and Experience Requirements:
Associates Degree in technical/business discipline, military technical training, or equivalent 5 years related experience (in lieu of education) required.
Experience in a field territory position with sales or technical support responsibility is desired.
Preferred Skills and Abilities:
Proven record of technical selling skills.
Mechanical and electrical knowledge and skills.
Hydraulic systems knowledge and skills.
Electronic knowledge and skills to include the use of typical instrumentation, tools and equipment.
Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams.
Travel Required:
Estimated 75%. 1 to 3 Days of Overnight Travel expected weekly
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Packaging
Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
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