Sales Enablement Specialist, Post Sales (English Required)
At a glance
Mid-level Revenue & Sales Operations role at NielsenIQ. Bogota · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Move closed-won deals through client setup, purchase-order tracking, order entry, billing, and internal handoffs
- Keep CRM records accurate and complete end-of-deal work that protects pipeline data quality
- Use Microsoft Dynamics to fix opportunity issues, submit POCRs, and manage support tickets
- Coordinate with Sales, Finance, and Billing to clear invoice problems and support revenue recognition
- Create recurring and one-off Power BI reports that expose deal risks, blockers, and sales-cycle measures
What you bring
- Fluent English at B2 level or above is required for the role
- Relevant experience in Sales Operations, Deal Desk, Revenue Enablement, or Finance is required
- You can use Excel and Microsoft products, including basic formulas, and have worked with CRM and finance systems
- You solve ambiguous problems, manage competing deadlines, and deliver practical fixes independently
Who this fits
This role suits a detail-focused, task-driven operator who can move quickly across Sales, Finance, Product, Legal, and Delivery. You will need strong communication, listening, prioritization, and relationship-building skills. The position is based in Bogotá with a hybrid working model, and it calls for independent work in a fast-paced, remote-first environment.
From the employer
Location: Bogotá
Hybrid Mode
NielsenIQ is seeking a detail-oriented and proactive Post-Sales Enablement Specialist to support the efficient conversion of closed sales opportunities into recognized revenue, while ensuring an exceptional client experience. This role sits at the intersection of Sales, Finance, Product, Legal, and Delivery, and is instrumental in driving transparency, consistency, and velocity across the post-sale process.
The Specialist plays a critical role in CRM and financial systems hygiene, quote-to-cash execution, cross-functional collaboration, and process optimization. This is a high-impact role for a task-driven professional who is energized by streamlining operations, resolving issues quickly, and being a trusted partner to Sales and internal stakeholders. The ideal candidate is detail oriented with excellent communication, active listening and time management skills and must speak fluent English.
Key Responsibilities
- Sales Opportunity Management
Ensure smooth progression from closed-won to revenue by managing client setup, PO tracking, order processing, billing coordination, and internal handoffs. Maintain CRM accuracy and support end-of-deal (EOD) tasks to drive pipeline integrity. - Post-Sales Systems & Troubleshooting
Serve as a key user of Microsoft Dynamics (MSD) to resolve opportunity issues, submit POCRs, create and follow up on help tickets, and address order or billing concerns across platforms. - Financial & Revenue Operations
Liaise with Sales, Finance, and Billing to address invoicing concerns, unblock revenue, and support revenue recognition activities—especially during month-end and quarter-end close cycles. Submit invoice updates and escalate exceptions as needed. - Reporting & Insights
Build and maintain regular and ad hoc reports (e.g., PBI dashboards) to track deal status, financial blockers, and sales cycle metrics. Use insights to proactively flag risks and recommend process improvements. - Process Enablement & Governance
Drive adherence to internal policies, revenue recognition principles, and sales best practices. Identify process gaps, propose scalable improvements, and collaborate with cross-functional teams to enhance the post-sales experience
Do you thrive in an environment where precision, speed, and cross-functional collaboration are key to success? Are you passionate about client satisfaction and eager to drive operational improvements? If so, this may be the perfect opportunity for you.
NielsenIQ offers the stability of a well-established company with the agility and energy of a start-up culture. We value work-life balance, diverse perspectives, and bold thinkers who are ready to make a measurable impact.
Qualifications
- Speaks fluent English (B2 or higher proficiency)
- Proficiency in Microsoft Office (Excel) and Microsoft products and able to perform basic formulas
- Experience working with CRM and financial systems (Microsoft Dynamics and Power BI preferred)
- Bachelor’s degree preferred; Related work experience in Sales Operations, Deal Desk, Revenue Enablement, or Finance required
- Demonstrated success in navigating ambiguity, problem-solving, and implementing tactical solutions
- Strong attention to detail with the ability to prioritize tasks and manage multiple projects and deadlines to ensure business critical objectives are met
- Proven ability to work independently in a fast-paced, remote-first environment
- Excellent communication, active listening, and relationship-building skills across all levels of the business
Our Principles
- Client Obsessed – Put clients’ success at the center of strategy and decision-making
- Driven to Win – Be passionate about being the best at what we do
- Accountable for Results – Own, solve, and deliver as one team
- Committed to Integrity – Create a culture that makes you proud
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
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