Account Manager
Netcracker Open · verified Sep 23, 2026 At a glance
Mid-level Account Management role at Netcracker. European Region.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow strategic telecom accounts while protecting long-term retention and client satisfaction
- Take deals from lead generation through qualification, proposals, negotiation, and closing
- Uncover expansion opportunities by understanding client operations and transformation priorities
- Coordinate with pre-sales, solution architects, and delivery teams on proposals and RFP or RFI responses
- Maintain forecasts, manage pipeline activity, and deliver revenue and margin targets
What you bring
- At least five years selling to enterprise telecom clients
- Experience handling complex, high-value deals with extended sales cycles
- Strong communication, presentation, negotiation, and stakeholder management capabilities
- A bachelor’s degree in engineering, IT, telecommunications, or a related discipline
Who this fits
You’ll suit a client-facing sales role built around strategic telecom accounts, complex negotiations, and cross-functional proposal work. The position calls for travel and is based in the European Region, Czech Republic. Familiarity with 5G, digital transformation, and cloud adoption would strengthen your fit.
From the employer
We’re building the future of how the world communicates.
Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.
Join us and be part of a team that is not just keeping up with the digital future but is leading the way.
Job Summary
We are seeking a results-driven Account Manager to manage and grow a portfolio of key clients within our market. The ideal candidate will build strong relationships, identify new business opportunities, and drive revenue growth. Experience selling into the telecommunications (telco) sector is highly desirable.
Responsibilities
- Manage and grow strategic telecom accounts, ensuring long-term client retention and satisfaction
- Drive end-to-end sales of our solutions including lead generation, qualification, proposal development, and deal closure
- Develop deep understanding of client business needs, telecom operations, and digital transformation priorities
- Identify upsell and cross-sell opportunities within existing accounts
- Build and maintain relationships with stakeholders and decision-makers
- Collaborate with pre-sales, solution architects, and delivery teams to create compelling proposals
- Lead RFP/RFI responses and commercial negotiations
- Track market trends, competitor activities, and emerging technologies in the telecom domain
- Ensure accurate sales forecasting and pipeline management
- Achieve and exceed revenue and margin targets
Skills and experience
- 5+ years of experience in enterprise sales, with a strong focus on telecom clients
- Experience managing large, complex deals and long sales cycles
- Excellent stakeholder management and communication skills
- Strong negotiation and presentation abilities
- Ability to work collaboratively across cross-functional teams
- Understanding of telecom industry trends such as 5G, digital transformation, and cloud adoption would be a plus
- Ability to travel
Education
- Bachelor’s degree in Engineering, IT, Telecommunications, or related field
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