Marketing Operations Specialist

Neighbor neighbor.com Open · verified Aug 21, 2026

On-site Lehi Full-time Mid-level Marketing Operations

Mid-level Marketing Operations role at Neighbor. Lehi · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Coordinate with hosts to launch and update each listing’s Google Maps pin
Check categories, descriptions, photos, service areas, and business details against Google guidelines
Refine pin content and attributes to improve listing quality and performance
Create repeatable workflows for pin work across thousands of listings
Track rank, impressions, actions, calls, and clicks, then share findings

What you bring

Hold a bachelor’s degree
Bring at least one year in a customer-service-focused role and evidence of accuracy-critical work
Manage a large workload in an organized way while following defined processes
Improve processes when you spot opportunities, use spreadsheets comfortably, and learn tools quickly

Who this fits

You’ll suit a detail-focused operator who can handle repetitive, high-volume work without losing accuracy. The role is execution-focused and full time, with optional relevance from Google Business Profile, local SEO, marketplace, AI, or reporting experience. You’ll work onsite in Lehi, United States.

From the employer

At Neighbor, we’re building the largest hyperlocal storage and parking marketplace in the world. We’ve raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of DoorDash, StockX, and Uber. Our marketplace operates in all 50 states, and we’re just getting started!

About the Role

As our Marketing Operations Specialist, you’ll help scale one of Neighbor’s most important growth channels: Google Maps. This role is highly execution-focused and will involve setting up, managing, and optimizing Google Maps pins at scale in partnership with Neighbor hosts.

Primary Responsibilities

Google Maps Pin Setup: Work directly with Neighbor hosts to create and maintain Google Maps pins for their listings.
Pin Quality & Compliance: Ensure pins follow best practices and Google guidelines, including accurate categories, descriptions, photos, service areas, and business details.
Pin Optimization: Improve pin quality and performance through ongoing optimizations (photos, descriptions, categories, attributes, etc.).
Operational Scaling: Help build repeatable processes to scale pin creation and optimization across thousands of listings.
Performance Tracking: Monitor key performance metrics (rank, impressions, actions, calls, clicks) and report on learnings.

Qualifications

Required

Bachelor's degree.
At least one year of work experience in a customer-service-driven position.
A track record of detail-critical work where accuracy mattered, whether in a job, internship, or school.
Experience managing a high volume of work while staying organized.
Able to follow a process closely while spotting ways to make it better.
Comfortable in spreadsheets and quick to learn new tools.

Nice to haves

Experience with Google Business Profile, Google Maps listings, or local SEO.
Experience at a marketplace or multi-location business.
Built AI workflows or used AI tools to speed up repetitive work.
Familiarity with performance metrics (impressions, clicks, rank, conversions) and reporting.

Benefits

Stock options
Medical, dental, and vision insurance
Generous PTO
11 paid company holidays
401(k) plan
Infant care leave
On-site gym/showers open 24/7

About Neighbor: Neighbor is the largest and most comprehensive marketplace for self storage and parking, with listings in almost every U.S. city. From storage facilities to neighborhood garages, driveways, and RV spots, Neighbor brings every option together in one simple search. Come help us disrupt the $500 billion storage and parking industry! This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a an extremely talented, hardworking and passionate team committed to changing the world one neighbor at a time. Neighbor is an equal opportunity employer and is committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at hr@neighbor.com. Check out our careers page to get to know us better as you think about your next step at Neighbor!