Senior Internal Communications Specialist

Ncino Open · verified Aug 15, 2026

Wilmington Full-time Senior Communications

Senior Communications role at Ncino. Wilmington · full-time · $72,300–$119,300 base.

SalaryStated by Ncino

$72,300 – $119,300

Base salary for this role, in USD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Plan and coordinate company-wide events, from content development through stakeholder logistics
Build internal strategies and stories that connect employee work with business goals
Create messages for the intranet, Slack, screens, email, and executive audiences
Guide intranet governance, connect it with EKM, and direct employees to the right system
Lead cross-team projects, join senior meetings, mentor juniors, and support crisis work

What you bring

An undergraduate degree plus at least five years of related professional experience
A track record of effective employee communication strategies, campaigns, and storytelling
Strong writing and speaking skills, with tone adapted for different audiences and channels
Experience managing complex, multi-stakeholder projects, including large internal events
Advanced skill in communication measurement and analytics

Who this fits

You’ll suit a senior communications role that combines strategic planning with hands-on content production, executive support, events, analytics, and stakeholder work. The position is full-time and based in Wilmington, United States of America, with no remote or travel arrangement stated.

From the employer

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Senior Internal Communications Specialist develops and executes strategic communication initiatives that advance employee engagement and support business objectives through established domain expertise and leadership capabilities. This role creates high-impact executive communications, owns the planning and execution of company-wide events, and generates compelling storytelling content across internal channels. This position conducts complex stakeholder analysis, develops targeted messaging frameworks, leads cross-departmental projects, serves as a bridge between the company's internal platforms, and mentors junior team members while representing the function in senior-level meetings. This role combines strategic thinking with hands-on execution to create meaningful employee-facing content and manage sophisticated internal communication challenges across a range of formats and audiences.

Responsibilities

Own the planning, content development, and stakeholder coordination for company-wide events, including quarterly Town Halls, the annual CKO event, and various company-wide series, i.e. executive leadership touchpoints.
Develop comprehensive communication strategies for internal organizational initiatives, generating original stories and content to engage employees and connect their work to broader business goals.
Create and distribute employee-facing content across multiple channels, including the company intranet, Slack, digital signage/TV screens, and email.
Create executive leadership communications including C-suite messages, leadership presentations, and executive thought leadership content.
Conduct stakeholder analysis and develop targeted communication approaches for complex business issues affecting multiple audiences.
Lead cross-departmental communication projects and represent the function independently in senior-level meetings.
Oversee governance of the company intranet and serve as the connective bridge between the intranet and the enterprise knowledge management (EKM) platform, guiding employees to the appropriate system for their content needs.
Provide guidance and mentorship to junior team members.
Support crisis communication planning and execution as needed, in partnership with senior leadership.

Qualifications

Required:

Undergraduate degree and 5+ years of professional related experience.
Proven record of developing successful communication strategies and campaigns, including employee-facing storytelling content.
Exceptional written and verbal communication skills with ability to adapt tone and style for various audiences and channels.
Experience independently managing complex, multi-stakeholder projects such as large-scale internal events.
Advanced proficiency in communication measurement and analytics.

Desired:

Experience in publicly traded companies or highly regulated industries.
Professional certifications (APR, ABC, or similar).
Experience with digital communication platforms and emerging communication technologies.
Background in change management communications or organizational transformation.
Crisis communication and issues management experience.

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:

$72,300.00 - $119,300.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.