Senior Analyst (Project Coordinator - Marketing Operations)

Nagarro Open · verified Sep 10, 2026

Hybrid Johannesburg Full-time Senior Marketing Operations

Senior Marketing Operations role at Nagarro. Johannesburg · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run campaigns from initial brief through deployment across paid and owned channels
Turn business briefs into clear execution plans and coordinate agencies, specialists, and channel teams
Lead alignment meetings, resolve blockers, and keep stakeholders focused on next actions
Track campaign tickets, tasks, and milestones in Jira and Excel, then report progress to the Project Manager

What you bring

You have at least three years of professional experience, with marketing operations, project coordination, or agency account management preferred
You hold a Bachelor’s or Master’s degree, ideally with study in marketing, business operations, or management
You work confidently with Jira and Excel and can produce accurate tracking, documentation, and reports
You communicate at a native or professional level in English and can simplify complex workflows into clear ownership

Who this fits

You’ll suit a detail-focused, process-driven professional who can work through ambiguity with teams across languages and locations. The role is Johannesburg-based and hybrid, with a six-month contract and possible extensions. You’ll need to coordinate across business, creative, development, agency, and project teams in a fast-moving environment.

From the employer

In a changing and evolving world, challenges are ever more unique and complex. Nagarro helps to transform, adapt, and build new ways into the future through a forward-thinking, agile, and caring mindset. Today, we are 18,000+ experts across 37+ countries, forming a Nation of Nagarrians, ready to help our customers succeed.

The nature of IT & digital product engineering has reached an incredible state of velocity and transition. We must adapt and meet it with an agile mindset that isn't afraid to iterate towards the perfect solution. If we only solve today's problems, it's not enough. We must do more. We must courageously embrace the future, with vision and clarity about where technology & business are heading. Thinking breakthroughs gets us there.

Nagarro - https://www.nagarro.com/en

Contractual Role - 6 Months + possible extensions

Must have Skills : Jira, Stakeholder Management, Communication & collaboration (Strong), Project Coordinator, Campaign Management,

Role Overview

We are seeking an organized, proactive, and detail-oriented Marketing Operations Project Coordinator with at least 3 years of professional experience. In this role, you will act as the central engine for campaign orchestration, ensuring that strategic requirements provided by the business are smoothly executed, developed, and deployed across our paid and owned marketing channels.

Your primary ownership is the orchestration process for marketing operations.

You will manage cross-functional stakeholder alignments, facilitate communication between internal business units and external agencies, maintain rigorous task tracking, and provide clear visibility to the Project Manager. This role requires a professional who thrives in a fast-paced, multi-geographical environment and can seamlessly translate complex processes into clear, linear accountability.

Key Responsibilities

Campaign Orchestration & Lifecycle Management
- Own the end-to-end operational workflow of marketing campaigns, ensuring initiatives successfully move from initial brief to live deployment.
- Review incoming marketing briefs from business teams and convert them into structured operational execution templates.
- Coordinate with external agencies, technical specialists, and channel experts responsible for development and deployment.
Stakeholder Coordination & Alignment
- Act as the primary operational bridge between Business, Creative Agencies, Development Teams, and Project Managers.
- Organize, schedule, and facilitate alignment calls, discovery workshops, and campaign progression meetings.
- Manage stakeholder expectations, drive consensus during bottlenecks, and ensure the entire group remains aligned on next steps.
Tracking, Documentation & Reporting
- Maintain highly accurate work management trackers using Jira and Excel to monitor campaign work items, ticket updates, and milestones.
- Capture detailed meeting outputs, distribute concise action items, and perform systematic follow-ups to ensure individual task completion.
- Synthesize multi-team progress updates into linear, high-level status reports for the Project Manager.

Required Skills & Experience

Experience: professional corporate experience, preferably in marketing operations, project coordination, or agency account management.
Education: Bachelor’s or Master’s degree required. Educational exposure to Marketing, Business Operations, or Management is highly valued.
Tools & Platforms:
- Proficiency with Jira (ticket management, task tracking) and Excel (data management, reporting).
- Conceptual exposure to modern Marketing Automation Platforms (specifically Adobe ecosystem tools like Adobe Journey Optimizer) is highly valued.
Operational Execution: Outstanding attention to detail, process-driven mindset, and a strong capability in documentation and reporting.
Adaptability: Proven ability to operate effectively within ambiguous, multi-lingual, and multi-geographical team structures.
Communication: Native or professional-grade English proficiency. Must possess the ability to deconstruct complex, non-linear workflows into simple, actionable linear ownership for diverse teams.