Korean Content Operations Specialist
Hybrid Bologna or Part-time Mid-level Content Creation
Mid-level Content Creation role at Musixmatch S.p.a. Bologna or · part-time · €25,000–€30,000 base.
SalaryStated by Musixmatch S.p.a
€25,000 – €30,000
Base salary for this role, in EUR per year, as published in the posting.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle Korean client and stakeholder messages through translation and ongoing communication
- Build participation in the Korean contributor community and recruit new contributors
- Complete client requests while protecting quality and customer satisfaction
- Share organized product feedback and check Korean content against quality standards
- Join meetings and calls, interpreting when Korean language support is needed
What you bring
- Professional fluency in written and spoken Korean and English; Italian would be useful
- Strong empathy, patience, customer service ability, and clear communication
- A technology-oriented, analytical approach to solving problems
- Skill at juggling priorities in a fast-moving work setting
- Experience in community management, localization, content operations, QA, or translation tools is useful
Who this fits
You’ll suit this role if you communicate professionally in Korean and English, enjoy helping communities, and can balance customer needs with content quality. The position is part-time, with relocation to Bologna or remote work available within a hybrid company. Interest in music, music technology, or the music business will help.
From the employer
About Musixmatch:
Musixmatch is the leading music metadata company, featuring the world’s largest lyrics catalog and a community of over 80M contributors. Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta, Google, YouTube, Tidal, and Snapchat and works with nearly 4,000 music publishing rightsholders (representing more than 225,000 songwriters), including Sony Music Publishing, Universal Music Publishing, Warner/Chappell, Kobalt, BMG Rights, and the Harry Fox Agency.
We are a bunch of creatives who care about our work and what we do. We believe that participation and collaboration are key to getting things done well. We are looking for tech-savvy people who are eager to learn in a fast-paced environment, who have an international outlook on life, and who love taking on new challenges.
Position:
We are looking for a dedicated and passionate Korean Content Operations Specialist to join our team. In this role, you will be the primary bridge between Musixmatch and our Korean-speaking clients and contributors, handling correspondence, driving community engagement, and ensuring the highest quality standards for Korean language content on our platform.
What you will do:
Translate and manage communication with Korean-speaking clients and internal stakeholders.
Actively engage with and grow the Korean contributor community.
Fulfill client requests with a strong focus on quality and customer satisfaction.
Provide structured feedback on product issues to support continuous platform improvement.
Lead recruitment efforts to expand and strengthen the Korean contributor base.
Conduct Korean language quality assurance to uphold content standards.
Participate in meetings and calls, providing interpretation support as needed.Requirements:
Full professional proficiency in both written and spoken Korean and English. Italian is a plus.
Strong interpersonal and customer service skills: empathy, patience, and clear communication.
Tech-savvy mindset with analytical thinking and strong problem-solving ability.
Ability to manage multiple tasks and priorities in a fast-paced environment.
A genuine interest in music, music technology, or the music industry is a strong plus.
Nice to have:
Prior experience in community management, localization, or content operations.
Familiarity with the music industry or streaming platforms.
Experience with QA processes or translation tools.
What we offer:
Relocation to Bologna (Italy) or remote work. We are a hybrid company.
Italian and English language lessons.
Top-class tech and equipment.
Company-wide retreats.
This is a part-time role. The gross annual base salary will be pro-rated based on the agreed number of hours, from a full-time equivalent of €25,000 - €30,000. The package includes a variable performance bonus tied to individual and company goals, plus a flexible welfare credit to use on the benefits that matter most to you.
Musixmatch is the leading music metadata company, featuring the world’s largest lyrics catalog and a community of over 80M contributors. Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta, Google, YouTube, Tidal, and Snapchat and works with nearly 4,000 music publishing rightsholders (representing more than 225,000 songwriters), including Sony Music Publishing, Universal Music Publishing, Warner/Chappell, Kobalt, BMG Rights, and the Harry Fox Agency.
We are a bunch of creatives who care about our work and what we do. We believe that participation and collaboration are key to getting things done well. We are looking for tech-savvy people who are eager to learn in a fast-paced environment, who have an international outlook on life, and who love taking on new challenges.
Position:
We are looking for a dedicated and passionate Korean Content Operations Specialist to join our team. In this role, you will be the primary bridge between Musixmatch and our Korean-speaking clients and contributors, handling correspondence, driving community engagement, and ensuring the highest quality standards for Korean language content on our platform.
What you will do:
Translate and manage communication with Korean-speaking clients and internal stakeholders.
Actively engage with and grow the Korean contributor community.
Fulfill client requests with a strong focus on quality and customer satisfaction.
Provide structured feedback on product issues to support continuous platform improvement.
Lead recruitment efforts to expand and strengthen the Korean contributor base.
Conduct Korean language quality assurance to uphold content standards.
Participate in meetings and calls, providing interpretation support as needed.Requirements:
Full professional proficiency in both written and spoken Korean and English. Italian is a plus.
Strong interpersonal and customer service skills: empathy, patience, and clear communication.
Tech-savvy mindset with analytical thinking and strong problem-solving ability.
Ability to manage multiple tasks and priorities in a fast-paced environment.
A genuine interest in music, music technology, or the music industry is a strong plus.
Nice to have:
Prior experience in community management, localization, or content operations.
Familiarity with the music industry or streaming platforms.
Experience with QA processes or translation tools.
What we offer:
Relocation to Bologna (Italy) or remote work. We are a hybrid company.
Italian and English language lessons.
Top-class tech and equipment.
Company-wide retreats.
This is a part-time role. The gross annual base salary will be pro-rated based on the agreed number of hours, from a full-time equivalent of €25,000 - €30,000. The package includes a variable performance bonus tied to individual and company goals, plus a flexible welfare credit to use on the benefits that matter most to you.