Client Content Specialist
Cision Open · verified Aug 2, 2026 Mid-level Content Creation role at Cision. Remote, Canada · CA$50,000–CA$60,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide clients through press-release distribution to reach their chosen audiences
- Act as the main client contact while aligning solutions with communication goals
- Use product expertise to recommend suitable services and strategies
- Suggest content practices that can improve engagement and visibility
- Work with teammates to support client outcomes and department goals
What you bring
- At least one year in content creation, customer service, or a related field
- A bachelor’s degree in communications or another communication-focused discipline
- The ability to learn a product portfolio and match solutions to customer needs
- A self-directed, collaborative approach with a strong customer-service mindset
Who this fits
This role suits a Canada-based client content professional who enjoys customer service, collaboration, and working toward measurable team goals. You’ll work in a hybrid setup with two days each week at the local office. Business needs may require overtime or holiday coverage, and shifts may include evenings or weekends.
From the employer
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you.
Responsibilities:
Our Client Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications solutions.
In this role, specialists will work directly with our clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives. Working as a team, our specialists are the primary point of contact for our clients throughout the distribution process and act as product experts and strategists to align service offerings with a client’s communication needs. Specialists also offer recommendations on content best practices to help increase engagement and visibility.
PR Newswire supports specialists through career progression and personal growth opportunities as they advance within the role. Together, we encourage growth, celebrate success, and work toward always becoming a better partner for our clients. We take pride in our service and support of one another.
What we are looking for:
Team player who is self-driven to exceed core metrics and department goals
Someone looking to work collaboratively with others within a hybrid work setting
An individual with a passion for customer service who finds fulfillment in helping others
A professional with a proven ability to master a product portfolio and position solutions to customers to impact revenue generation
1+ years of experience in content creation, customer service, or related field required
BA degree in a communication-related field required
Knowledge of SEO, AEO, GEO and content best practices desired
Expertise in PowerPoint, Canva, and public speaking a plus
Overtime and holiday coverage may be required based on business needs
What we offer:
Hybrid work model based on performance and career progression
Introductory training program for our proprietary systems
Opportunities for career progression and advancement
Flexible Time Off
Evening and weekend shifts are eligible for pay differentials
Hybrid - 2 days a week in our local office
Who we are:
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & InclusionTM pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Pay Range$50,000—$60,000 CAD