Analyst - CVM Operations.Marketing NG
Ikoyi Full-time Mid-level General Marketing
At a glance
Mid-level General Marketing role at MTN EXTERNAL CAREER SITE. Ikoyi · full-time.
Pay not stated General Marketing salary
RoleGeneral Marketing
SeniorityMid-level
LocationIkoyi
EmploymentFull-time
PostedSep 18, 2026 · 3d ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Track campaign results from launch through completion and flag performance changes
- Support inbound and outbound campaign platforms used to build, deploy and assess campaigns
- Help test new below-the-line offers before they are released
- Write, refine and proofread campaign scripts to improve customer response
- Review campaign outcomes and recommend actions based on the evidence
What you bring
- A related first degree and fluent English communication
- Three to seven years covering campaign management, customer service or BTL communications
- Experience using databases within the telecommunications industry
- Practical skill in experimental test design, reporting and analysis
- A solid grasp of working with customer data
Who this fits
This role suits a mid-level marketing professional who can combine campaign operations, testing and customer data analysis. You’ll work in Ikoyi, Nigeria, supporting both inbound and outbound campaign activity under the CVM Operations Manager.
From the employer
Reports To: Manager - CVM Operations
Division: Marketing
Mission:
Description:
Education:
Experience: 3 - 7 years’ experience which includes
Division: Marketing
Mission:
- Support the activities of the outbound and inbound channels for campaign execution aimed at reducing churn and increasing customers’ spend
Description:
- Provide support in monitoring and tracking campaign performance over campaign lifecycle
- Support the inbound and outbound campaign management platforms for the purpose of campaign execution, deployment and evaluation
- Assist in User Acceptance Testing for the new BTL offers
- Assist in developing and executing Below The Line campaigns with the aim of generating incremental revenue and reducing churn on the network
- Provide support in writing, editing and proofreading campaign scripts to ensure the best and effective marketing communication is achieved to drive campaign uptake and improved campaign success rate
- Analyse outbound and inbound campaign results and propose recommendations to the business based on campaign performance
- Support the Campaign Management systems and channels
Education:
- First degree in any related discipline
- Fluent in English
Experience: 3 - 7 years’ experience which includes
- Experience working with others in a medium sized organization (Campaign Management, Customer Service, BTL Communications etc.)
- Experience in Database in telecommunications industry
- Expertise in experimental test design
- Demonstrable reporting & analytical skills
- Good understanding of customer data analysis
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