TA Team Lead, Marketing & Enabling, Greater China
Mdlz Open · verified Sep 21, 2026 At a glance
Senior General Marketing role at Mdlz. Shanghai · full-time.
Pay not stated General Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Keep service-level commitments on track using deep knowledge of your assigned process area
- Help shape standard operating procedures and simplify how the team handles its work
- Contribute to training content while keeping procedures and data protection aligned with policy and law
- Review exceptions, recommend process changes, and lead ongoing improvement for the team
What you bring
- Hands-on knowledge of the specific process area covered by the role
- Background working within a shared services organization
- Experience mapping processes, designing workflows, and gathering business requirements
- Clear communication, interpersonal skill, initiative, and the ability to influence teammates
Who this fits
You’ll suit a senior process and service-operations role focused on standardization, compliance, exception reporting, and continuous improvement. The position is based in Shanghai, China, with international relocation support limited to the stated volunteer transfer policy.
From the employer
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Communicating effectively, applying interpersonal skills and taking initiative
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
No Relocation support available, however for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
Mondelēz International entered the China market in 1984. Headquartered in Shanghai, Mondelēz Greater China is a leading company in the snacks business, including biscuits, Chocolate, candy & gum, and beverages. With over 4,000 employees, Mondelēz has established manufacturing plants in East, South and North China as well as a Global Biscuit R&D Technical Center in Suzhou. The Chinese name Yi Zi (亿滋) represents the company’s vision to bring an abundance of deliciousness to consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
RegularService Operations (Delivery)Global Business ServicesNot this one either?
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