Key Account Manager – Independent Retailers – South Australia
Mars (External) Open · verified Sep 25, 2026 At a glance
Mid-level Account Management role at Mars (External). Remote, Australia · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow independent grocery accounts across the Drakes and Foodland groups in South Australia
- Create customer plans covering pricing, promotions, product range and activation activity
- Use performance data and customer insights to find growth opportunities and improve investment
- Work with field teams to execute customer plans in stores across your portfolio
- Run range reviews, launch innovations and maintain strong in-store execution
What you bring
- Account management experience in FMCG, grocery or consumer goods, or field sales experience with commercial responsibility
- A track record of building customer relationships and changing decisions through influence
- Strong selling, commercial judgment and negotiation skills, including trade investment awareness
- The organisation to prioritise work and operate independently
- A commerce or business qualification is preferred
Who this fits
You’ll suit a commercially focused account manager who can shape customer plans and manage strategic grocery relationships. The role is based in Adelaide and covers South Australia, with remote work listed. It suits someone comfortable working independently with field teams and leading customer activity from planning through in-store execution.
From the employer
Job Description:
Mars: Where your Tomorrow Starts Today!
Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® ORIJEN® ACANA® we are dedicated to making a positive impact on people and the planet.
Join us in building a sustainable future where people, communities, and the planet can truly thrive.
At Mars Petcare, we believe pets make our world better - and that starts with our Associates.
We’re looking for a commercially driven Key Account Manager to lead strategic customer partnerships across our Independent Grocery Multi-Site Operator (MSO) portfolio, managing the Drakes & Foodland groups across South Australia. Based in Adelaide, this is an exciting opportunity to influence category growth, shape customer strategy, and drive performance across one of our most important growth channels.
What you’ll do
Own and grow a portfolio of Independent Grocery customers to deliver commercial and category growth outcomes.
Develop customer plans across pricing, promotions, ranging and activation initiatives.
Build trusted partnerships and position Mars Petcare as a valued category partner.
Use insights and performance data to identify opportunities and optimise investment
Partner closely with field teams to bring customer strategy to life in store.
Lead range reviews, innovation launches and execution excellence across your portfolio.
What you’ll bring
Account Management experience within FMCG, Grocery or Consumer Goods - or strong field sales experience with commercial exposure.
Demonstrated ability to build customer relationships and influence outcomes.
Strong commercial, selling and negotiation capability.
Understanding of trade investment and category-led decision making.
Highly organised with the ability to prioritise and work autonomously.
Commerce or Business qualification preferred.
What can you expect from Mars?
Genuine career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University.
Global health and wellbeing program to support flexibility and work-life balance.
Opportunity to make a difference with our volunteer and ambassador programs.
Be part of a company that is contributing to making the world a better place today and every day through on our sustainable generation plan.
At Mars Petcare, have a real impact on creating a better world for pets, a world where they’re healthy, happy and welcome. This includes in our office.
Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.
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