Communications Security Officer

marksman Open · verified Sep 11, 2026

TMNA HQ: 6565 Headquarters Dr. Plano, TX 75019 Mid-level Communications

Mid-level Communications role at marksman. TMNA HQ: 6565 Headquarters Dr. Plano, TX 75019.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Watch access, alarm, email, and CCTV feeds for security issues and unsafe conditions
Send security officers or emergency responders when incidents occur
Handle calls and alerts, then communicate through radio, intercom, phone, PA, and software
Record incidents in electronic reporting systems and follow escalation procedures
Control facility badges and support client events, projects, and property-access rules

What you bring

You are at least twenty-one with a high school diploma or equivalent
You hold a Texas non-commissioned security license
You have prior dispatch, security operations, surveillance, and security-equipment experience
You bring strong customer service, report-writing, prioritization, and multitasking skills
You can pass background and drug screening

Who this fits

You’ll suit this headquarters-based role if you have security operations center and dispatch experience, provide polished customer service, and stay decisive during emergencies. The schedule is first shift from Saturday through Wednesday, six in the morning to two in the afternoon. You’ll need to work in a fast-paced setting and meet the stated Texas licensing and pre-employment screening requirements.

From the employer

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security Corporation is Now Hiring for a Communications Security Operator

$20.00 per hour

1st Shift

Saturday thru Wednesday 6:00am - 2:00pm

Security Operations Center Experience is Required

The ideal candidate will have previous experience in security AND customer service fields.

Join our growing North America Operations Center (NAOC) team as a Dispatcher, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America.
You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.

The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.

Key Responsibilities:

Monitor emails, access control, and alarm systems in real-time.
Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
Dispatch field security officers and emergency responders during incidents.
Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
Document incidents accurately in security electronic reporting platforms.
Follow standard operating procedures and escalation protocols.
Provide support during emergencies (fire, medical, intrusions, natural disasters).
Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
Operate facility badging software, including enabling and disabling badges.
Provide security support for various client projects and events.
Administer all client policies for controlling access to client property

Qualifications:

At least 21 years of age or older
High school diploma or equivalent
Non-Commissioned security license through the state of Texas
Previous dispatch experience required
Strong customer service skills
Familiarity with report writing
Monitoring and surveillance experience
Must be able to multitask and prioritize assigned tasks
Previous security experience is required
Attentive to detail
Must be able to multitask in a fast-paced environment
Previous experience utilizing security equipment and protocols required
Must be able to pass pre-employment screening (background and drug)

Benefits:

401 (k)
Insurance: medical, vision and dental
Short term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity theft protection
Paid on the job training
Paid time off
Bi-Weekly Pay
Competitive compensation
Career advancement opportunities
Continuous learning opportunities through LMS
Employee referral bonus program
Employee assistance program (EAP)
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities

Marksman Security LLC · Equal Opportunity Employer M/F/D/V

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