Summer Intern 2027 - Marketing, Global Digital Experience
At a glance
Entry-level General Marketing role at Manulife and John Hancock. Toronto · full-time · CA$40,950–CA$56,550 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll support digital work across product, experience, strategy, and operational enablement
- You'll study site behavior, survey findings, and performance data to develop recommendations
- You'll create dashboards, reports, presentations, and communications for leadership
- You'll coordinate meetings, learning activities, stakeholder engagement, and follow-up work
- You'll improve team resources and customer experiences through research, process work, and automation
What you bring
- You're enrolled in an undergraduate program related to marketing, communications, business, digital media, product, analytics, or data science
- You bring strong communication, organization, analytical thinking, and careful attention to detail
- You can use Microsoft 365 tools such as PowerPoint, Excel, Teams, and SharePoint
- You work independently and collaboratively, solve problems, take initiative, and are ready to learn
Who this fits
This role suits an undergraduate student interested in digital experience, strategy, product management, or marketing who wants hands-on exposure to global digital initiatives. The position is based in Toronto and uses a hybrid working arrangement.
From the employer
At Manulife John Hancock, we believe in investing in the future – starting with you. Our Marketing, Global Digital Experience (GDE) Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.
Our Global Digital Experience Internship, within the Marketing organization, offers hands-on experience across multiple digital functions, including digital strategy, product management, digital experience, analytics, communications, and operational enablement. This opportunity is ideal for motivated students seeking practical experience supporting large-scale digital initiatives, collaborating with global stakeholders, and contributing to projects that enhance customer experiences and team effectiveness. You'll gain exposure to real business challenges in a dynamic environment while developing skills in digital strategy, product thinking, communications, data analysis, project coordination, and business operations.
Please note that your application will be considered for multiple positions within this job posting: GDE Product and GDE Digital Strategy.
Position Responsibilities:
Support digital initiatives across product management, digital experience, strategy, and operational enablement.
Analyze digital performance, website behaviors, survey results, and other data sources to identify insights and recommendations.
Assist with the creation of reports, dashboards, presentations, and leadership communications.
Support learning programs, team communications, and stakeholder engagement activities.
Maintain and improve knowledge management resources, documentation, SharePoint sites, and team assets.
Participate in project coordination activities, including meeting planning, agenda preparation, note-taking, and follow-up actions.
Collaborate with cross-functional teams to support digital programs, strategic initiatives, and business priorities.
Contribute to customer-centric improvements by leveraging data, feedback, and research.
Build and maintain relationships with stakeholders across marketing, digital experience, and business teams.
Support process improvement and innovation initiatives, including opportunities to leverage AI and automation tools.
Required Qualifications:
Currently enrolled in an undergraduate program in Marketing, Communications, Business, Digital Media, Product Management, Analytics, Data Science, or a related field.
Strong interest in digital experience, digital strategy, product management, or marketing.
Excellent written and verbal communication skills with the ability to present information clearly and effectively.
Strong organizational skills with attention to detail and the ability to manage multiple priorities.
Analytical mindset with the ability to interpret data and communicate insights.
Proficiency in Microsoft 365 applications, including PowerPoint, Excel, Teams, and SharePoint.
Ability to work independently and collaboratively in a fast-paced environment.
Strong problem-solving skills, initiative, and a willingness to learn.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.
Application Instructions:
Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one single PDF file.
Please include your preferred role(s) in your cover letter. If applying to multiple opportunities, please rank them in order of preference.
Salary range is expected to be between:
$40,950.00 CAD - $56,550.00 CAD
The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term.
This posting supports an ongoing hiring initiative for existing and/or future vacancies.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
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