Community Manager - Freelance, Remote
Remote Taguig City Full-time Manager Community Marketing
At a glance
Mid-level Community Marketing role at Magic, Inc. Remote, Philippines · full-time.
Pay not stated Community Manager salary
RoleCommunity Marketing
SeniorityManager
LocationTaguig City
WorkplaceRemote
EmploymentFull-time
PostedSep 25, 2026 · 6d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Manage daily conversations across Reddit, X, TikTok, Instagram, YouTube, and Discord
- Review reports, apply community rules, and keep online spaces healthy during difficult discussions
- Route fan messages and game feedback to customer service, QA, and Engineering
- Spot memes and cultural moments, then turn them into platform-appropriate content ideas
- Play regularly and represent player perspectives accurately across community interactions
What you bring
- You have managed communities day to day across Reddit, X, TikTok, Instagram, YouTube, and Discord
- You have moderated online groups by handling reports and applying community guidelines
- You write clearly and can shift your voice for each platform’s audience
- You can identify trends and convert cultural moments into useful content opportunities
- You play the game regularly, or are willing to do so, to speak credibly with its community
Who this fits
This role suits a calm, detail-focused community operator who enjoys gaming spaces and can adapt communication across platforms. You’ll work remotely from Taguig City on a Monday-to-Friday schedule aligned with Eastern Time, for forty hours each week. You need a quiet home workspace, reliable internet, specified computer equipment, a headset, webcam, and backup computer and connection.
From the employer
About the Client Our client is a global gaming company with a diverse portfolio of mobile and PC titles, reaching millions of players every day across the world. Among their standout titles is a wildly popular life-simulation game with an active, vocal community spread across Reddit, X, TikTok, Instagram, YouTube, and Discord. As the community continues to grow, the team needs a dedicated voice to keep the conversation alive, healthy, and connected back into the business.
Why does this role exist? This role exists because the game's community lives across six different platforms, each with its own tone, culture, and expectations, and someone needs to own that day-to-day presence authentically and consistently. Beyond engagement, this role is the connective tissue between players and the internal teams who need to hear from them — routing feedback to customer service, surfacing bugs and sentiment from the Discord beta community to QA and Engineering, and flagging trends and cultural moments to the content team. Ultimately, this hire exists to make sure the player community feels heard, well-moderated, and reflected back into the business in real time. Community Engagement & Moderation
Work Setup:
Why does this role exist? This role exists because the game's community lives across six different platforms, each with its own tone, culture, and expectations, and someone needs to own that day-to-day presence authentically and consistently. Beyond engagement, this role is the connective tissue between players and the internal teams who need to hear from them — routing feedback to customer service, surfacing bugs and sentiment from the Discord beta community to QA and Engineering, and flagging trends and cultural moments to the content team. Ultimately, this hire exists to make sure the player community feels heard, well-moderated, and reflected back into the business in real time. Community Engagement & Moderation
- Own day-to-day community engagement across Reddit, X, TikTok, Instagram, YouTube, and Discord
- Respond, react, and keep the conversation alive across all platforms
- Monitor and moderate community spaces, reviewing reports and enforcing community guidelines
- Surface fan feedback and DM requests to the customer service team, ensuring nothing falls through the cracks
- Serve as the connective tissue between the Discord beta community and the QA team
- Capture and report bug reports, sentiment, and player feedback to QA and Engineering in real time (surfacing issues, not performing QA work directly)
- Track trending topics, memes, and cultural moments relevant to the game
- Flag content opportunities to the content team based on community activity
- Collaborate on post ideation and content creation, contributing ideas that feel native to each platform
- Play the game regularly to stay fluent in its mechanics, culture, and community in-jokes
- Represent the community's voice authentically across every platform and interaction
- Experience owning day-to-day community management across multiple platforms (Reddit, X, TikTok, Instagram, YouTube, Discord).
- Experience moderating online communities, including reviewing reports and enforcing community guidelines.
- Strong written communication skills, with the ability to adapt tone and voice natively to each platform.
- Ability to track trending topics, memes, and cultural moments and translate them into content opportunities.
- Genuine familiarity with (or willingness to regularly play) the game, in order to speak authentically for and with its community.
- Technical skills:
- Platform fluency across Reddit, X, TikTok, Instagram, YouTube, and Discord
- Community moderation practices and tools
- Trend-spotting and translating cultural moments into content ideas
- Cross-functional reporting — routing feedback and bugs to the right teams clearly and efficiently
- Soft skills:
- Authentic, platform-native voice and communication style
- Player-first, empathetic mindset
- Calm, fair, and steady when moderating difficult conversations
- Proactive and detail-oriented — nothing slips through the cracks
- Collaborative team player who works well across customer service, QA, and content teams
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
- You already play (or would happily start playing) the game regularly and genuinely enjoy being part of gaming communities.
- You know how to shift your voice across Reddit, TikTok, Discord, and more, without losing what makes it feel authentic.
- You have a knack for catching a meme or trending moment before it takes off.
- You're the person who makes sure nothing falls through the cracks — feedback, bug reports, DMs, all of it.
- You can hold a fair, calm line as a moderator, even in a heated thread.
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
- 40 hours per week
- 10:00 AM – 6:00 PM ET, Monday–Friday.
- $7 per hour
- No benefits package included
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