Brand Ambassador (Part Time)
At a glance
Mid-level Brand Marketing role at Lalamove. Singapore · part-time.
Pay not stated Brand Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Start conversations with shoppers by checkout and introduce the furniture transport service
- Walk customers through the app, promo codes and delivery bookings, answering questions along the way
- Coordinate with assigned driver-partners on pickups and help resolve booking or pickup problems
- Keep displays and promotional materials aligned with brand guidelines while delivering in-store promotions
What you bring
- You have up to two years of customer service or retail sales experience
- You’re comfortable approaching shoppers, using mobile apps and helping customers navigate their features
- You communicate well with others and stay organised, attentive to detail and effective in a fast-paced setting
Who this fits
This part-time, mid-level role is based on-site in Singapore. It suits someone who enjoys initiating conversations with shoppers and providing hands-on customer guidance.
From the employer
What you’ll do
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Proactively approach shoppers near the checkout area to introduce on-demand furniture transport services.
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Guide customers through downloading the app, applying promotional codes, and placing delivery orders.
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Answer service enquiries and provide clear, friendly guidance throughout the booking process.
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Liaise with matched Lalamove driver-partners to coordinate pickups and assist with booking or pickup issues.
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Deliver attentive customer service and proactively support customers’ needs.
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Maintain promotional materials and displays in line with established visual and branding guidelines.
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Represent the brand professionally and ensure consistent execution of in-store promotional activities.
What we seek
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0-2 years of customer service related or retail sales experience
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Confident, outgoing, and proactive personality; comfortable initiating conversations with shoppers.
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Confidence in using mobile apps and guiding customers through their features.
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Excellent organisational skills & interpersonal communication skills
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Diligent, detail-minded, and able to operate in a fast-paced environment
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Experience in retails/sales/events organization would be an added advantage
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