Head of Commercial

Kudos Services Open · verified Sep 14, 2026

On-site London Warrington Full-time Director Sales Leadership

Leadership Sales Leadership role at Kudos Services. London · full-time · up to £90,000 base.

SalaryStated by Kudos Services

Up to £90,000

Base salary for this role, in GBP per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Set commercial direction and lead contractual work across the business
Check obligations, track exposure, and reduce risks across the portfolio
Work with clients, partners, suppliers, and internal teams on contracts and opportunities
Oversee reporting, pay mechanisms, governance, and performance improvement

What you bring

Deep experience in PPP/PFI, healthcare, or complex facilities management contracts
Strong command of contract terms, compliance, pay mechanisms, and commercial risk
A record of handling latent defects, unavailability claims, and stakeholder negotiations
Analytical communication and influencing skills across all organisational levels
Resilience, sound commercial judgement, and the ability to manage competing priorities

Who this fits

You’ll suit a commercially minded leader who can advise senior colleagues, challenge decisions, and build trusted stakeholder relationships. The role reports to the CEO and sits on the Senior Leadership Team. It is full-time, Monday to Friday, and listed as onsite in London, with London/Warrington also noted as locations.

From the employer

Salary: Up to £90,000 per annum + Annual Bonus
Hours: 40 hours per week, Monday to Friday
Location: London/Warrington
Benefits: 25 days AL + BH, Life Insurance, Car Allowance, Pension Scheme, Employee Assistance Programme, salary sacrifice schemes, gym & retailer discounts.

Kudos Services is a specialist facilities management provider delivering services across complex healthcare and PPP/PFI estates. We are seeking an experienced and commercially focused Head of Commercial to join our Senior Leadership Team and play a key role in shaping our commercial strategy, managing contractual risk and driving commercial performance across the business.

Key Requirements

Significant experience operating within a PPP/PFI, healthcare or complex FM contractual environment.
Strong understanding of commercial contracts, contractual compliance, pay mechanisms and commercial risk management.
Proven experience managing commercial challenges, including latent defects, unavailability claims and stakeholder negotiations.
Excellent analytical, communication and stakeholder management skills, with the ability to influence at all levels.
Resilient and commercially astute, with the ability to balance strategic priorities, manage competing demands and drive results.

About the Role

Reporting to the CEO and forming part of the Senior Leadership Team, the Head of Commercial will provide strategic and operational leadership across all commercial and contractual matters within the business. You will be responsible for ensuring contractual compliance, identifying and mitigating commercial risks, and supporting the continued growth and success of the organisation.

Acting as the lead commercial expert, you will work closely with clients, construction partners, CHP, supply chain partners and internal stakeholders to manage contractual obligations, lifecycle planning, latent defects, unavailability risks and commercial opportunities. You will play a key role in supporting contractual decision-making, governance and compliance, whilst identifying opportunities to improve performance and deliver value across the portfolio.

You will also oversee commercial reporting, pay mechanism management, risk tracking and governance activities, ensuring the business remains protected from financial and reputational risk while maximising commercial opportunities.

About You

You are a commercially minded leader with a strong understanding of PPP/PFI arrangements and the challenges associated with delivering services in complex contractual environments. You combine excellent commercial judgement with strong analytical skills and are confident interpreting contracts, identifying risks and influencing positive outcomes.

You are an effective communicator who builds trusted relationships with stakeholders at all levels and are comfortable providing advice and challenge to senior leaders. Organised, resilient and solutions-focused, you thrive in a fast-paced environment and enjoy driving continuous improvement and commercial performance.

Our Values:

▪ Supportive - We embrace partnership working.

▪ Ethical - We act with integrity.

▪ Innovative - We take ownership for understanding and improving our business.

▪ Ambitious - We continually strive to deliver the best possible service.

▪ Passionate - We are proud of the part we play and the service we deliver.

Application Process:

▪ Application & CV Screening

▪ First Stage Interview with Head of HR & Kudos CEO

▪ Final Stage Interview with Asset CEO/Director & FIM CEO

As part of the recruitment process, you may be required to complete a profiling assessment and/or a role-specific scenario based assessment.

Benefits