Implementation Specialist-1
At a glance
Mid-level Solutions & Sales Engineering role at Jonas (JonasSoftwareCanada). Canada - Markham - Ontario · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Learn how clients currently handle their work, then help adapt those processes to fit the software
- Coordinate software customization details and follow through until clients approve the proposed changes
- Guide client implementations to completion on schedule
- Explain requirements and software features to technical and non-technical audiences
- Build client trust by listening carefully and staying approachable and patient
What you bring
- Two to three years in construction accounting, with a solid grasp of accounting basics
- Experience with construction and service industry workflows
- Strong planning, technical, organization, time management and customer service abilities
- Clear written and spoken communication, plus presentation skills
Who this fits
This role suits someone who can work patiently with clients and explain software to both technical and non-technical audiences. You must be willing to travel.
From the employer
Job Description:
Implementation Specialist
Jonas Software – Premier Division
JOB RESPONSIBILITIES
Reporting to the Professional Services Manager, the core responsibilities of the position are to:
- Build and maintain Client relationships through listening and customer focus skills; must be approachable and patient
- Consult with clients, review and understand their current work process
- Be able to work with our client to amend their current processes to best fit our software
- Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance
- Work with clients to deliver implementation on time
- Discuss requirements and explain functionality to both technical and non-technical individuals or groups
JOB QUALIFICATIONS:
- 2-3 years of experience in a Construction Accounting role with a sound understanding of accounting fundamentals
- Previous experience with the procedures and processes of the Construction and Service industry
- Training experience would be an asset
- Strong planning and functional/ technical skills
- Able to be patient and maintain composure in situations
- Excellent organizational, time management and customer service skills
- Effective communication (verbal and written) and presentation skills
- Must be willing to travel
Business Unit:
PremierScheduled Weekly Hours:
37.5Number of Openings Available:
1Worker Type:
RegularMore About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Not this one either?
Claude or ChatGPT reads the other 92,804 for you.
Get better matches →
